About this provider in San Luis Obispo
Brezden Pest Control has been a family owned/operated business since 1980, building a reputation based on trust and reliability. Founders John and Maria Brezden have built a team of well-trained service Technicians and Office Staff that work together to find you the most environmentally friendly way to control pest…
Rating breakdown from customer reviews
4.8
167 reviews
Customer reviews for Brezden Pest Control
Monica Racz
I’ve been using Brezden for years to maintain bugs and rodents at my property and let me tell you my tech Garrett goes above and beyond. Great communication, insightful solutions, and great attitude. Highly recommend!
Provider response
Thank you so much for your kind words and for trusting Brezden over the years to care for your property. We’re especially glad to hear that Garrett has been providing you with excellent service—he truly takes pride in his work, and your feedback means a lot. We’ll be sure to share your praise with him. We appreciate your recommendation and look forward to continuing to serve you!<br>Thank you so much for your kind words and for trusting Brezden over the years to care for your property. We’re especially glad to hear that Garrett has been providing you with excellent service—he truly takes pride in his work, and your feedback means a lot. We’ll be sure to share your praise with him. We appreciate your recommendation and look forward to continuing to serve you!<br>Thank you so much for your kind words and for trusting Brezden over the years to care for your property. We’re especially glad to hear that Garrett has been providing you with excellent service—he truly takes pride in his work, and your feedback means a lot. We’ll be sure to share your praise with him. We appreciate your recommendation and look forward to continuing to serve you!<br><br>Thank you, John Brezden<br>
Steve McRentals
We were really shocked at how the Brezden's office treated us. We have many complaints, but the biggest is how they dribbled in the three negative inspections and charged us exorbitantly on the final remediation. Their first inspection showed dry rot, which we tried to fix on our own because their estimates for doing that were high. When they came back to reinspect, they found more dry rot, which we again tried to fix. They came back a third time and found even more dry rot. The fact that they couldn't find those issues the first time shows a serious lack of quality service. But because of how they were dribbling in new issue this way, we gave up and had them do the final fix since it would not require another inspection. They said that they'd give us a good break, but they ended up charging us a ridiculous amount for the work. Worse yet, they refused to talk to us about it afterwards despite several attempts to reach them for an explanation of the bill. Stay away from this awful company. They're not to be trusted.
Adam C
Hired for interior and exterior mouse abatement, and their "foundation sealing" which was to ensure no further mice got in. As explained to me, the foundation is sealed so no more mice are let in. Then in the ensuring 4 weeks of mice abatement, the rodents inside the home are caught. Only the foundation was never sealed during those 4 weeks. Technician never did a thorough examination, even after calling on Week 5 since tech never showed up on week 4. I spent 3 hours and $75 doing the work myself that I paid around $400 for someone else to do. Told all this to management, no offer of refund. They even told me that the sealing of the home comes at the end, since they don't want rodents getting poisoned outside and then have them crawl in and die in the home. Which doesn't make any sense, since if they did their best to seal the foundation, mice wouldn't get in after the poison, and leaving the foundation unsealed for 4 weeks would let all the mice in. Very disappointed for a company that has been in operation here for so long.
Provider response
PLEASE call our office and ask for Kyle McClory or John Brezden. <br><br>We genuinely appreciate your feedback. We're truly sorry our pest control service didn’t meet your expectations, especially regarding the timing of the foundation sealing and the follow-up communication. As a local pest control provider, we strive to deliver thorough pest inspections and clear, proactive service. Your concerns have been heard and we’re reviewing them with our team to help improve how we serve our community.
randall nash
From beginning to end working with Bresden was smooth and efficient. Very thankful for their thoroughness and good communication throughout the process.
Provider response
Thank you so much, Randall! We're beyond grateful for your kind words and thrilled to hear your experience with our team was smooth and efficient. We’re proud to offer thorough termite inspections as part of our Paso Robles pest control service, and it means a lot that you appreciated the communication throughout. Being a local pest control company, we aim to make every pest inspection as stress-free as possible. It would also be great if you could recommend us at Facebook too? https://www.facebook.com/pg/Brezden.Pest.Control/reviews/
Jeff Drayer
The communication had been challenging from the time of reservation to the time of service. There were no estimates or explanation of planned extermination methods and the chemicals to be used. No calls that they’re on the way.
Provider response
Thanks so much, Jeff, for taking the time to leave us a review. We truly appreciate your honesty—it helps us grow and improve. We’re sorry to hear that communication didn’t meet expectations and will definitely work to be clearer from pest inspection to treatment. As a local pest control company serving Paso Robles and beyond, we care deeply about delivering a positive experience at every step of our pest control services. If there’s anything we can do to make it right, we’re just a call away.
Morgan Fell
Incredibly helpful in a high pressure situation. Answered all my questions and had my best interest in mind.
Provider response
Thank you so much, Morgan, for your fantastic review! We're thrilled to hear about your positive experience with our San Luis Obispo pest control service. Delivering top-notch local pest control and thorough pest inspection is our passion, and your kind words mean the world to us. Knowing that our efforts have helped to make your home pest-free and comfortable reaffirms why we do what we do. We appreciate your trust and support immensely. By the way, would you be willing to share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
M G Simoes
Connor at Brezden does a fantastic job for us here on the Central Coast. He makes sure we are satisfied and always checks to see if we have any new issues to address. We use Connor at my home and my son’s home. Very happy with the team.
Provider response
That's fantastic to hear! Connor is truly an asset to the Brezden Pest Control team. His dedication to customer satisfaction and proactive approach to pest control is exactly what we aim for in our San Luis Obispo pest control services. We're so happy to hear he's keeping both your home and your son's home pest-free! Thanks for sharing your experience. It means a lot to know we're providing exceptional local pest control for Central Coast families.<br><br>By the way, if you're feeling in the mood, would you be willing to share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
Kathy Edwards
Here on time, the tent removed when they said it would be. Very friendly & professional . Would use again
Provider response
Thank you so much Kathy for your kind words! We're thrilled to know that our San Luis Obispo pest control service met your expectations. It's always our goal to provide top-notch local pest control and thorough pest inspections to ensure our community stays pest-free. We're so grateful for your support and appreciate you taking the time to share your experience with us. It would also be great if you could share this testimonial to our Facebook reviews too https://www.facebook.com/pg/Brezden.Pest.Control/reviews/
ososfox
Quality excellent personnel; thorough and highly trained. Reliable service for many years.
Provider response
Thank you so much for your wonderful review! Your feedback means the world to us. We're thrilled to hear that our San Luis Obispo pest control service met your expectations. Providing top-notch local pest control and thorough pest inspections is our highest priority, and we're glad we could assist you effectively. Needless to say, your positive experience is exactly what we strive for every day. By the way, would you be willing to share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
Sally Reynolds
We love Brezden. Always on time. No more ants.
Provider response
Sally, we love hearing success stories like yours. Brezden Pest Control strives for prompt service and effective solutions to keep San Luis Obispo homes ant-free! So happy we could help banish those pesky critters.<br><br>By the way, if you're feeling in the mood, would you be willing to share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
coh coh
Unfriendly receptionist over the phone, bristling and combative when asked about urgent scheduling and plan inclusions as our business had inherited our contract from prior management. You'd think that someone asking for urgent addressing of pest issues would be greeted with a modicum of empathy, not a "yeah, I JUST said I'll make a note of your issue". If this is how they treat their business clients, I can't imagine how they would deal with individual residential accounts. Glad to be switching away in 2024.
Provider response
Coh Coh, <br>Please call Kyle at 805-544-9446. He would like to talk to you to resolve this issue. Thank you John Brezden
Lisa Marrs
They live up to their guarantee!! Brezden came out 3 separate times in one month and got rid of all the ants!!!!!! Their technician was polite and prompt! I highly recommend them for all your pest control needs
Provider response
Lisa, this review truly brightens our day! Hearing that Brezden Pest Control lived up to our guarantee and eliminated your ant problem is fantastic. We take pride in offering effective San Luis Obispo pest control services with technicians who are both polite and prompt. Three visits in a month shows our dedication to getting the job done right, and we're so glad your ant troubles are behind you! Thanks for recommending us for all pest control needs. It means a lot to our local business! By the way, if you're feeling in the mood, would you be willing to share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
Peter Olsen
The young man who came over on Tuesday did an excellent job. I have been with Brezden for 36 years and have always had great service. I had a large rat problem due to some neighbors cutting out their ivy. This employee who came over had never been to my house. He refilled all of my existing rat boxes, installed a couple of new ones and set some spring traps in my garage. The first night I found three of them trapped large rats. I put new peanut butter and reset the traps. Outstanding job for the Brezden crew! I had another service on 6/23. As usual, Conner did a great job. Still have a few rats left in the backyard but we're working on it. The boss needs to give Connor a raise!!
Provider response
Thank you so much, Peter, for your wonderful review! It's truly heartwarming to hear about your experience with our San Luis Obispo pest control service. We're delighted that our local pest control experts could provide the thorough pest inspection and effective solutions you needed. Your kind words motivate us to continue offering top-notch service to our valued customers like you. It would also be great if you could share this testimonial to our Facebook reviews too https://www.facebook.com/pg/Brezden.Pest.Control/reviews/
Owen Schwaegerle
The incredible customer service we experience here was awesome. Highly recommend them! We use them professionally for properties we manage and personally for our own residence. Their systems, onboarding, customer care is absolutely 5 stars.
Provider response
Owen, wow! Your review absolutely makes our day! At Brezden Pest Control, exceptional customer service is a core value, so hearing we hit the mark for both your professional and personal San Luis Obispo pest control needs is incredibly rewarding. We take pride in our systems, onboarding processes, and ongoing customer care, and a 5-star rating from a valued client like you means the world.<br><br>Thank you for highlighting everything you love about Brezden. It motivates our entire team to keep providing exceptional local pest control services!<br><br>By the way, if you're feeling in the mood, would you be willing to share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
Saul Gudino Jr
John and Lenny Brezden are great and awesome people! Also great staff team!
Provider response
Thank you so much, Saul, for your wonderful review! We're thrilled to hear that our San Luis Obispo pest control service exceeded your expectations. It's always our goal to offer top-notch local pest control and thorough pest inspections to ensure your home stays safe and pest-free. Your kind words mean the world to us, and we genuinely appreciate your feedback. It would also be great if you could share this testimonial to our Facebook reviews too https://www.facebook.com/pg/Brezden.Pest.Control/reviews/
Nicole Brown
Brezden is always great and professional. I use them annually for ants.
Provider response
Thank you, Nicole, for the kind words and for trusting us year after year! We’re so glad to hear that our local pest control team continues to deliver the professionalism and results you expect—especially when it comes to ant control. Providing reliable Paso Robles pest control service and thorough pest inspection is something we take pride in every season. It would also be great if you could recommend us at Facebook too? https://www.facebook.com/pg/Brezden.Pest.Control/reviews/
Linda Shotwell
Don’t use Brezden’s. They are not pet safe and not responsive to my concerns after paid for service. Did not perform as instructed and caused harm to my dog
Provider response
Please call Kyle at 805-544-9446<br><br>We're truly sorry our pest control service didn’t meet your expectations, especially regarding the timing of the foundation sealing and the follow-up communication. As a local pest control provider, we strive to deliver thorough pest inspections and clear, proactive service. Your concerns have been heard and we’re reviewing them with our team to help improve how we serve our community.
Paul Posmoga
Unhappy with the dewebbing done during the last service visit. Obvious webs missed and lack of attention to detail.
Provider response
Paul,<br>We’ll get back out to correct the issue. Our office will schedule an appointment and let you know when the Technician will be out. Thank you for bring this to my attention- John Brezden
Cody Gambril
Expensive first spray would think it would have been free not three times the price and they want 12 month contract
Provider response
Hi Cody, sorry to hear that you are confused with our prices. We’d love to answer all of your questions if you wish to give us a call at 805-544-9446 or support@brezdenpest.com. Sorry for any inconvenience!
claudia olsen
You guys are good and you aren't afraid to compromise with established customers. Very smart. You respond to an issue and keep customers like me apprised of what is feeding where and at which feeder on our properties. Valuable info. Plus deep, dark basements don't scare any of you....beady eyes down there don't make you scream or cry. You guys rock!
Provider response
Claudia, your review rocks! At Brezden Pest Control, we take pride in our San Luis Obispo pest control service – being responsive, informative, and fearless when it comes to dark basements is what we do! We appreciate established customers like you recognizing the value of detailed information, like feeder activity. Our team is happy to tackle any pest problem, beady eyes and all! Thanks for being a loyal customer!<br><br>By the way, if you're feeling in the mood, please share this review on Yelp too? https://www.yelp.com/biz/Brezden-Pest-Control-San-Luis-Obispo
Bize D
Dishonest and lazy. Inspected a dark area without a flashlight. Agreed that a certain procedure was needed due to a pest problem. Later changed their story and suggested another pest control procedure. Buyer beware, check references and get a second opinion.
Provider response
We are so sorry that you feel we did not provide a service that met your expectations. We appreciate all feedback from customers, and it is disappointing for us to hear that you feel we did not satisfy your needs. We have been in business since 1980, and being honest and diligent with our customers is a number one priority for us, so we feel there may have been a misunderstanding in communication, as we always focus on being 100% upfront with all our customers. We will do anything we can in the future to make sure you are satisfied.
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