About this provider in Rosemead
Are you concerned that termites may be eating away at your foundation? Do you want to take preventative measures to protect your home from termites? Morales Exterminating Co. is here to provide you with professional termite control solutions from trained and experienced exterminators, delivered promptly and at an…
Rating breakdown from customer reviews
4.6
19 reviews
Customer reviews for Morales Exterminating Co
Mitchell Macura
Called them for my landlord due to a carpenter bee infestation. The guy on the phone the first time wrote down the wrong address and phone number, so they didn’t come for the first appointment. Then, after a highly detailed phone conversation to reschedule them, after they didn’t arrive, communicating “carpenter bees”, he scheduled technicians to come out, only to say, “we don’t do bees” when they arrived. lmao. A total joke of a company imo
Provider response
We're very sorry we mishandled your appointment and that our team gave conflicting information about treating carpenter bees. This is not the level of service we expect to provide and I understand your frustration. There was an internal communication breakdown that resulted in the wrong contact details and a technician incorrectly stating we don't handle bees. Please contact our office at your convenience and ask for a manager so we can arrange a proper inspection or provide a refund.
Ken Kallman
I am a long time (20+ years) customer of Morales Exterminating Co. Beyond my experience with their 5-star professionalism and attention to detail, I genuinely appreciate their remembering me as an individual and not just another client account.
Provider response
Hey Ken! As someone who's been with us for over two decades, your appreciation truly means a lot to me. It's important to me that every customer feels valued personally, and I'm glad that we’ve been able to provide you with great service and a personalized experience all these years.
g rutter
Robert and his team are professional, thorough, and on time. It had been a while since I'd had a house tented; the videos and printed instructions made it clear and easy. I made a couple of mistakes preparing, but they took care of it for me. Morales Exterminating was recommended to me by a long- time friend, and I recommend Morales to my friends. Great job, Robert! Thank you.
Provider response
Hey there! I'm really glad to hear that everything went smoothly with the tenting process and that you found our instructions helpful. It's great to know you'd recommend us to your friends. Thanks for the kind words!
Everardo Garcia
The best company in LA with great service & knowledge to you’re solutions whatever type of extermination you need they got this very professional. Morales Extermination thank you very much ! Great Job To the whole crew & to Robert the owner. They even took care of the Gas Company details from start to finish. 5 star 🌟 service all around !
Provider response
Thank you, Everardo, for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with Morales Extermination. Our team strives to provide professional service and effective solutions for all extermination needs. Your kind words about Robert and the crew are greatly appreciated. We look forward to serving you again in the future!
Ken
Family owned Morales Exterminating are the best in the San Gabriel Valley. Richard is very professional and reliable. Thanks for your great service. Browns Jewelry and Loan.
Jenna Blaustein
If you are looking for a comprehensive , reliable and honest company you can’t do better than Morales extermination. We are long time customers, impressed every time they come.
Mari F
I spent a lot of money to have dry wood and subterranean termite treated and they did very little. I am so disappointed. Please don’t use this company for your pest control needs.
Provider response
I am sorry to hear about your experience with our Company, I was never made aware of this situation. I handle all calls and schedule all appointments. This issue was never brought to my attention. I wish I knew who this customer is so I might be able to reach out and see what the problem was. I cannot fix something if I do not know about it.
Valerie P.
Morales company was very professional and did a through job. Hope the little critters don't return.
Kane Phelps
Very positive extermination experience. Very personal. Robert is very on top of his game.
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