Provider profile

Exxel Termite

4.7 stars from 219 customer reviews · 15323 Lakewood Blvd, Paramount, CA 90723

  • 4.7 out of 5 stars
  • 219 customer reviews
  • Paramount, California
  • Open 5 days/week
4.7
Rating
219
Reviews
Yes
Claimed
Yes
Website

About this provider in Paramount

Eliminating termites quickly is essential. Fortunately, even the toughest colonies can’t stand up to our guaranteed termite treatment. Get guaranteed protection against the cost of termite treatments and damage repairs. FREE Estimates! termite inspections are available in Los Angeles and Orange , Riverside ., San…

Pests handledtermitesdry rot
Praised forprofessional
Methodsfumigationfumigated

Rating breakdown from customer reviews

4.7

219 reviews

5
196
4
4
3
0
2
4
1
15

Customer reviews for Exxel Termite

BM

brandon mendoza

5mo ago

Great company ! Super reliable, punctual, and delivery within timeframes. I had a great experience with Erick and his team. Thank you for delivering as promised.

DJ

Daniel John

6mo ago

Read the negative reviews! This is a scam of a company. Used them upon moving into a home, work was never completed and termite activity persisted through a year. Their tech assured me it was leftover debris, however other companies have looked and stated that undoubtably there is termite activity. Since a year has passes Exxel is saying we are out of warranty and now refuses to address the problem. Stay far away!

DH

Danielle Hamilton

6mo ago

Nadia and her team are great to work with. I appreciate that they are able to accommodate tight contingency timelines and complete all repairs to work with the schedules of multiple parties.

CC

Cheryl Coleman

6mo ago

Been using them for years and just did again They are reliable and well priced

KL

Kim Laslo

6mo ago

Had an appointment that I booked out 3 weeks in advance with Irma called to confirm she said no appointment was booked. Awful business. Do not recommend at all

OM

Omar Mahmoud

8mo ago

Keep getting spam message asking for services. Was told they would get in touch with their marketing department to resolve.

GH

Gabby Hernandez

9mo ago

Very unprofessional. They forgot about our project multiple times and we had to follow quote a few times. Office staff seems very disorganized. They came recommended to us but would not use again or recommend.

Provider response

Hello Gabby we replied to your previous complaint both coming from same project. Thank you refer to our previous reply. - Nadia

VF

victor faulring

9mo ago

Exxel Termite Co failed at every basic element of customer service and reliability. They cancelled the service on the day of the appointment, leaving me scrambling to adjust my schedule and property access. Afterward, I emailed and called multiple times to request information and clarification about the service that was supposed to occur—no response. Instead of addressing my questions or providing documentation, the company escalated by threatening to place a lien on my property. That was both alarming and inappropriate given their lack of communication and the same-day cancellation. Homeowners deserve transparency, timely responses, and dependable scheduling. I experienced none of that here. Based on this, I cannot recommend Exxel Termite Co. Look for a provider that values professionalism, clear documentation, and basic respect for customers’ time.

Provider response

Hello Victor, we are sorry all our records show that no payment was being made for a service that was completed. I will review more on the other comments and if you need to discuss to me anything call me at 562-302-9358- Nadia

MD

Melody De la rosa

10mo ago

Fast, friendly, and reliable.

Provider response

Thank you Melody for your trust in our company and happy to receive you review on our termite services.

RC

Randall Chong

10mo ago

Got on the phone with Nadia, she has someone out within the week. House was fumigated and done by the following Monday.

Provider response

Hi Randall, thank you for your trust in our termite services. - Nadia

MK

Miguel Kennedy

1y ago

The interaction was always positive with the people in the office and the workers and the work is always top notch.

Provider response

Thank you Miguel for your trust in our termite services. We work hard at providing a great service. <br>

SM

Shannon McKeon

1y ago

We were referred to Exxel Termite by another real estate agent and had a great experience. They were easy to book with, responsive, and communicated clearly throughout the process. Nadia was especially professional and a pleasure to work with. Would definitely recommend!

RG

R G

1y ago

Great company!! Acting quickly, Professional inspection, in time reports. Good pricing! Using this company for 8 yrs for all my transactions.

WR

Werner Rosales

1y ago

I had a great experience with Exxel Termite Co! From the first phone call to the final inspection, their team was professional and knowledgeable. It's clear that they stand by their work and genuinely care about customer satisfaction. Highly recommend Exxel Termite Co to anyone dealing with termites. They truly deliver peace of mind!

LK

Lilia Kogan

1y ago

It was a pleasure working with this company. The are professional, clean, honest and reasonable. Would highly recommend them to all my friends and family.

ME

Mary Ellen Aguirre

1y ago

Exxel Termite was fast, efficient, and professional from start to finish. They responded quickly, showed up on time, and completed the job ahead of schedule. I really appreciated how they wrapped everything up before the close of a super fast escrow. Highly recommend them for anyone needing reliable termite service!

D

Daniel

2y ago

These women are middlemen and use subcontractors. They're also unprofessional with a mean spirited attitude. These middlemen also don't stand by their services and if you ask them regarding warranty or pricing they may just ignore you like they did to us. We used them once, fumigation wasn't effective. There are other companies that stand by their fumigation, do it themselves, are professional with a great attitude, and offer a 5 year warranty for fumigation. Look elsewhere.

T

tonja

3y ago

They provided an initial quote. I called back to let them know that I had removed several areas of dry rot and would like them to adjust the quote. I was told they don’t do that and that I have to put back the wood that I removed. Then very condescendingly they explained the process of selling a home. I attempted numerous times to explain that I just wanted them to reevaluate the existing areas that require treatment and provide an updated quote. The woman who said she’s the office manager then said she’s the owner. Whomever she is, she was rude, not helpful and very bothered that I asked her to update the cost. I will not use this company. I can’t imagine having clients in a position to have to deal with such an unprofessional person.

Provider response

Hello Tanya, this is Nadia office manager. It is unfortunate we were not able to communicate clear with each other. Sorry we couldn't help you but the questions I was asking were needed for me to understand why you were requesting another free evaluation. You did mention it once the home not being for sale and I did ask more questions not related to any sale of the home since I understood the first time. I have over 19 years of experience I can assure we would have been able to help you but in this case I think you should have taken a different approach. I do also believe you have the right to use any other company and so I don't fully understand why even rate us if you didn't use our services. I do also see your reviews for other company's are not the greatest so I can see this being a pattern. If you change your mind we will not mind helping of course if we can also get the level of respect we all deserve.

ON

Ollawa Ndukwe

4y ago

This company are nothing but fraud,you can see a job they did for me and that after taking $1,7000.00 from me the just hired any handyman from the street or home Depot, They are really joke.

Provider response

Hello, we are sorry you have that opinion but I can assure you in the termite industry you can only have license inspectors and license crew. We cannot hire handyman. In regards to our pricing we are family owned and provide great prices!

ND

Nadya Diaz

6y ago

I had a scheduled inspection today at 3pm for the new condo I’m about to move in. Drove through 30 minutes of traffic from my current apartment to make it to the inspection. No one shows up so I call their number. Turns out the person who was supposed to show up was stuck in traffic in LA and no one bothered to give me a call to let me know.

TH

thomas hensley

7y ago

Consumers, home owners, real estate agents, BEWARE!!. If you want your home termite free, do yourself a favor and hire other company. Worst experience ever in 39 years as a real estate agent.

TR

tristin ramos

9y ago

So unprofessional told me I had termites and dry rot $1,350 in damages so called for a second and third opinion from two other companies.. NO termites or termite damage and only $400 in dry rot damage.. that's a $950 difference!! Wow save your money people go with another company!!

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