Rating breakdown from customer reviews
4.7
233 reviews
Customer reviews for Season Control
Meital Cohen
Very professional and prompt customer service! They fixed my AC and did a great job! Highly recommend
Provider response
Hi Meital, thank you so much for the kind words! We are thrilled to hear that our team was able to get your AC back in top shape quickly and professionally. It was a pleasure serving you, and we truly appreciate your wonderful recommendation.
Yasir Ahmed
ERNIE showed up 30 minutes late, seemed upset about something, checked our AC inside and outside unit, He said need to replace a Capacitor, he quoted $695 also needed a part of make sure our AC was getting enough power, I ask for a lower quote, He quoted $295 to replace a Capacitor only, which was outrages He charged me $50 to quote me $295, I ordered the Capacitor for $19 at Amazon. He spent lass than 8 minutes and left without putting back the cover from our Unit, Not cool!!! If the owner of Season Control quotes you $295 for a part that cost $19!!!!! and offers no custmer service Please call someone who is Polite, Professiional and honest. Do not call Season Control with Angies List. Thank You
Joseph LaBracio
Season Control has now replaced my AC system, done seasonal maintenance and recently replaced an old pump. We had an issue on a weekend and they came out immediately in force (the GM, head foreman and worker) to fix the issue. They are very communicative and give excellent service.
Provider response
Hi Joseph, thank you so much for trusting us with your home's comfort over the years. It means a lot to our entire team—from our leadership to our technicians—that we could step in and resolve that weekend emergency so quickly for you.<br><br>We truly appreciate your kind words about our communication and service standards. It is always a pleasure working with you, and we look forward to keeping your system running perfectly during your future maintenance visits.
David DeWolf
Gabe from Season Control came out to fix an HVAC problem. Quickly diagnosed it and fix, was a pleasure to work with, and he tuned up some other items as well, including a mold issue. Couldn’t recommend him more.
Provider response
Thank you so much for your kind words and for taking the time to share your experience David!<br><br>We’re glad to hear Gabe was able to quickly diagnose and resolve the issue while also taking care of additional items, including the mold concern. Providing thorough, efficient service is what we strive for, and it’s great to know he delivered on that.<br><br>We truly appreciate your recommendation and your trust in us for your HVAC maintenance needs. If there’s ever anything else we can assist you with, please don’t hesitate to reach out!<br><br>We'll be here when you need us!<br>Season Control
Ruben Arenas
We had been trying to find a good and reputable company to shop For a new HVAC. I called 3 companies but so far, Season Control via its representative TOMER, from the beginning took the time to go over what we needed and why we needed it. TOMER who came to our house, not only sat down and explained but he got up to the attic and roof and all over the house to give us exactly what we needed. Not only that, but he took almost 3 hours with us until we had no more questions. Initially, it was going to take 3 days to finish the job but to my surprise, I saw at least 9 people well coordinated and were able to finish the job in one day. Another big plus is that of the 3 estimates we received, Season Control's estimate was the lowest. They also provide financing with easy payments and no interest. What more can you get? I thank you TOMER, your crew and company for making my family happy again as our old HVAC gave up two years ago. I will certainly recommend you every time. When you call, please ask for TOMER. You would be very happy
Provider response
Ruben, thank you so much for sharing such a detailed account of your experience. We are thrilled to hear that Tomer’s thorough inspection and dedication to answering all your questions gave you the peace of mind you deserved. It is wonderful that our installation crew could surprise you by completing the work in a single day, ensuring your family finally has a comfortable home again after two years.<br><br>We truly appreciate your kind words and your recommendation to others in the community. Thank you for choosing Season Control for your new HVAC system.
Amiera
They advertise 24/7 service but when I called I was not helped. All the lady said was ill rely the message. Why false advertise when you dont accept urgent Jobs! I NEEDED SOMEONE ASAP AND I WAS NOT HELPED
Provider response
Hi Amiera,<br><br>We’re sorry to hear about your experience and understand how frustrating it can be when you need immediate assistance.<br><br>We do offer 24/7 service, which means our phones are always answered and emergency requests are prioritized as quickly as possible. In some cases, availability for same-day or immediate dispatch can depend on technician scheduling and current demand. That said, we regret if this was not clearly communicated or if you felt your situation wasn’t handled with the urgency it deserved.<br><br>We take feedback like this seriously and would appreciate the opportunity to learn more about your experience. Please contact our office at 747-288-6211 and ask for a manager so we can review what happened and continue improving our service.<br><br>Thank you for bringing this to our attention.
Ben Woodworth
They installed an exterior duct and it leaks. They sent someone to repair and still leaks. The 4 ton unit they installed should be 10 or 8 gauge wire but they tapped into an existing 12 guage wire which is a fire hazard. I had their technician come out and they refused to fix it and didn’t take responsibility and STILL charged me a service fee of $145
Provider response
Hi Ben, thank you for your feedback. We’d like to clarify a few important details for accuracy.<br><br>When our technician inspected the system, the air-conditioning unit itself was not found to be defective; however, it was not receiving the required 240 volts of power. The manufacturer specifies a 40-amp breaker for this unit, but at the time of inspection it was connected to a 20-amp breaker and only receiving power on one leg, which can cause improper operation and safety concerns.<br><br>Our findings indicated that recent electrical panel changes and the addition of an EV charger affected the power supply to the AC system. For safety and code compliance, these corrections must be completed by a licensed electrician. We advised that once proper voltage was restored, we would return to recheck the system at no additional charge if the issue persisted.<br><br>Regarding the service fee, our standard $125 diagnostic fee covers the technician’s visit and evaluation and is applied toward the repair when work moves forward.<br><br>We stand by our work and are always happy to discuss concerns directly. Please feel free to contact Season Control at 818-888-8583 if you’d like to revisit this.
Leticia Jones
They seemed more professional which is why we chose them vs another service. I really liked the guy initially but now I feel like we've been smooth talked then conned, and taken advantage of because we didn't know any better at the time and we wanted to trust them. All our AC needed was a new capacitor and we were charged $600 after they pretended to lower the price from over $700, they showed the price of the capacitor from some unknown website listed at $450, when the same thing can be easily found online for less than $80. If you hire them, watch out!
Erwin Jacob Miciano
Booking was easy. Pricing was pretty standard for technician to come out. I actually appreciated our tech , Alex Nammour , he was friendly, informative and professional. I never felt like I was pressured or sensed any tactics being in sales myself. Alex is a great representative for the company and always communicative about anything they did.
Provider response
Hi Erwin, thank you so much for sharing your experience with us. We are thrilled to hear that Alex Nammour provided such a professional and pressure-free visit. Coming from someone with your background in sales, your praise for his honest communication and informative approach really means a lot to our entire team.<br><br>Our goal is always to make the process easy and straightforward for our clients. We truly appreciate your recommendation and look forward to helping you with any future heating or air conditioning needs.
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