Provider profile

Ratman Pest and Termite Control

5 stars from 76 customer reviews · 1034 Second St Unit C, Lafayette, CA 94549

  • 5 out of 5 stars
  • 76 customer reviews
  • Lafayette, California
  • Open 6 days/week, Early hours
5
Rating
76
Reviews
Yes
Claimed
Yes
Website

About this provider in Lafayette

Ratman Pest and Termite Control, located in Lafayette, is a family owned business. We opened September 16, 2022. Gilbert Jaimez, AKA Ratman, has over 30 years of experience in Pest Control, with 10 years in the LaMorinda area. At Ratman Pest and Termite Control we specialize in rodent-proofing houses from all rodents…

Rating breakdown from customer reviews

5

76 reviews

5
57
4
1
3
0
2
0
1
0

Customer reviews for Ratman Pest and Termite Control

CS

Clement Soga, AIA, NCARB

7d ago

Gilbert is the BEST and ONLY person I would contact to take care of any more rat or mice issues at our home . Is has competitive pricing , is very responsive, extremely knowledgeable and has great communication skills . He follows up with any concerns we have Five stars out of five starts !! HIGHLY RECOMMEND him to anyone who has or thinks they have rat or mice issues in their home or businesses Clem

Provider response

Hey Clem, thanks alot for your fantastic review! Gilbert will be thrilled to hear your kind words. We're always here to keep your home rat-free. Remember, if any rodents dare to return, so will we! Really appreciate your high recommendation!

NL

Nancy Larsen

19d ago

I'm updating my 5 star review from two years ago since we needed Ratman for another rental. As before, his sealing up the house and removal of rodents was perfect, but in addition I have to add that his concern and respect for our terrified tenants couldn't have been better. They are so appreciative of his work and we are all best friends now.

Provider response

Hello Nancy, We really appreciate your 5 star review and your business! Please call us if you should have any other issues with pests and we would be happy to send someone out again.

V

VALS

1mo ago

Gilbert at RatMan did a fantastic job helping us with a rodent issue we were dealing with. He was professional, knowledgeable, and very reasonable with his pricing. He took the time to explain everything and made the whole process easy. Highly recommend Gilbert and RatMan if you’re looking for honest, reliable service!

Provider response

Hello Val, Thanks for the glowing review! We are happy to hear Gilbert aced your pest problem. His passion for critter control and his knack for making everything a breeze! Looking forward to keeping your place rodent-free. High five from the Ratman team!

VL

Vivian Lee

2mo ago

Gilbert responded right away and came to the house and crawled underneath to do an inspection. The other company that came did not do this. So we went with Ratman and I’m glad we did. He treated one wall and we’ve had no issues since.

Provider response

Thank you for the great review and for choosing Ratman Pest & Termite Control. We always try to do a thorough inspection because the only way to solve a problem is to find out exactly where it's coming from. I'm glad we were able to take care of the issue and that you haven't had any problems since.

AR

Alex Romagnolo

2mo ago

I've had a great experience with Ratman. They are prompt and professional. Their initial service was effective and any issues I've had since then they responded to promptly and solved the problem.

Provider response

Thank you so much for your kind words and for taking the time to leave us a review! We truly appreciate your trust in Ratman Pest & Termite Control. We’re glad to hear our team was prompt, professional, and able to quickly resolve any issues that came up. Providing reliable service and standing behind our work is very important to us. Thanks again for your support!

TF

Tony Franey

2mo ago

Great owner and his tech installed lots of wire mesh around the house and closed up all the rat entrances. Also, he went under the house to inspect heating pipes insulation and potential entrances.

Provider response

Thank you so much for the great review! We truly appreciate your trust in our company. Our goal is always to provide thorough inspections and quality rodent proofing to help keep homes protected long term. Thank you again for choosing Ratman Pest and Termite Control!

SB

Sandra Blanco

3mo ago

Excellent service and customer service. They helped get rid of bugs that were flying around in the office. I strongly recommend.

Provider response

Thank you so much for the kind review and recommendation! We’re glad we could help get the bug issue under control and provide a great experience for your office. We truly appreciate your support and trust in our team!

PS

Paul Stanley

3mo ago

Litterly saved me thousands from destruction these pests create...thank you guys

Provider response

Thank you so much for the great review! We’re really glad we could help protect your home and stop the problem before it turned into major damage. Rodents can cause thousands in repairs if left unchecked, so we’re happy we were able to take care of it for you. We truly appreciate your trust and support!

JP

J. Potts

4mo ago

Gilbert and team were professional, courteous, fast, and well-priced. Don't hesitate to reach out. Highly recommend if you want a proper and knowledgable business

Provider response

Thank you so much for your feedback and 5 stars! We really appreciate you taking the time to share your experience. Thank you for supporting our small family owned business.

AG

Aaron Garcia

4mo ago

Gilbert is fantastic - work quality and service / attention to detail were greatly appreciated. Would highly recommend

Provider response

We really appreciate you sharing this! It’s great to hear that the quality of work and attention to detail stood out to you, that’s exactly what we aim for on every job. Thank you so much for the recommendation.

AG

Ashley Garcia

4mo ago

Really glad we found Gilbert and his team. He was professional, honest and extremely thorough - he ensured that prior work from a different vendor was fixed and we can finally say we are rodent free.

Provider response

We’re really glad you found us too! Thank you for taking the time to share this! It means a lot to hear that you felt confident in the work and that we could correct the issues from the previous service. Being thorough and getting it done right the first time is always our goal, so we’re especially happy to hear you’re now rodent free. If anything ever comes up please do not hesitate to call us!

JK

John Knolle

4mo ago

After interviewing 4 other companies, we decided to go with Gil and the Ratman team to treat our home for termites (yes, he does termite and insect work too) because I felt Gil was an honest and trustworthy man who stands by his work. He proved me right! Gil came out and personally walked his crew through the entire job before leaving them to complete the work. The team was very thorough and gave us status updates throughout the morning. While they were in the crawlspace, the Ratman team double checked all of our rodent work from another company and reinforced areas they thought might need it at no extra cost. That's above and beyond service in my book!!!! Thank you Gilbert, we really enjoyed working with such a service oriented company!

Provider response

Thank you so much for the thoughtful review and for trusting us with your home, it truly means a lot. We’re glad you chose our team after doing your research, and we’re especially happy to hear that your experience reflected the level of service and integrity we strive for.<br>We believe in taking the time to do things right, from walking the job with our crew to making sure everything is thoroughly completed and communicated along the way. We were happy to be able to reinforce those additional areas for you, that’s exactly the kind of extra care we aim to provide. It was a pleasure working with you, and we truly appreciate your kind words and support. If you ever need anything in the future, we’re always here to help!<br><br>— Gilbert

BL

Barbara Lopez

4mo ago

I just wanted to go on here and say I'm so grateful for David and Gilbert. They come to our property all the time. Polite, knowledgeable and they will get rid of your rodents!! We had issues because an abandoned building next to us. We're right near a canal so it got pretty bad and ratman came to the rescue. Oh wow I can't say enough we were infested with rodents at a storage facility that I worked at & Gilbert Jaimez really came through for us. terminix couldn't do much and different pest control companies tried to help us with our rodent issues and only the rat man had the solution. He has some kind of solution that he used to block entrances and it really helped us. I appreciate it so much! I recommend RATMAN pest control.

Provider response

Hello Barbara, Thank you so much for your review! Glad we were able to help with the rodent issue.

BB

Bob Bloom

5mo ago

I had a small mice problem in the house. Got 3 quotes….one was $5000 ($4000 after all my “discounts “ Ratman and one other were about half that much! I liked both companies and one of the main reasons i chose ratman even though he was a few hundred dollars is because they are certified by the structural pest control board. I mainly needed rodent proofing so they couldn’t get back in the house, but they are able to help with trapping and exterminating if necessary because they have the license. Gilbert came out and gave a quote and Andres came and did the work today. They did a fantastic job. Both of them are friendly, checked every nook and cranny to make sure there’s no way they would get back into the house and gave me tips to make sure I don’t have anything that interests them like not leaving my cats. Water bowl filled overnight for the next week or two. Highly recommended

Provider response

Thank you so much for the great review and for trusting Ratman with your home! I’m glad you felt confident in our licensing and approach. Being certified through the Structural Pest Control Board allows us to properly rodent-proof the home and handle trapping if needed, the right way. I’ll be sure to pass your kind words on to Andres. We both take pride in checking every nook and cranny to make sure your home is fully secured. We truly appreciate the recommendation and are here anytime you need us!

AM

Adam McNulty

6mo ago

I concur with the five star rating that rat man has on Google! It’s no coincidence that his ratings are so good. Gilbert, the owner, and the whole team, are so responsive and thorough. “So responsive” Is an understatement. “Very impressive” with their customer service is a better description. We hired them two or three months ago to stop the rats from coming in and they did it. They did what was necessary, and saved us some money by not doing all the other stuff. If we would’ve replaced all the insulation, as other companies suggested, we would’ve paid twice as much to get everything done We’ve called them a couple times to come out and check the traps. They’ve patched one more hole, and we’ve been rat free for four weeks now! Thank you ratman!!!

Provider response

Thank you so much for taking the time to write this — we truly appreciate it!<br><br>It means a lot to hear that our responsiveness and customer service stood out. We believe communication is just as important as the work itself, so your words really mean a lot to our whole team.<br>Our goal has always been to do what’s necessary to solve the problem, not to upsell work that isn’t needed. I’m glad we were able to stop the intrusion, save you money, and get your home sealed up properly.<br>Thank you as well for being proactive about monitoring and calling us when needed. That partnership makes all the difference. We’re very happy to hear you’ve been rat-free for four weeks and counting!<br>If you ever need us, we’re just a call away.

S

Steve

6mo ago

Gilbert and his crew are the best. We have used them for several different rodent problems over the years. They are very responsive, professional and friendly. They know their business. Gilbert has a ton of experience, and he trains his employees well. If you have rats, mice etc. definitely call The Ratman. Highly recommend them!

Provider response

Thank you so much for the kind words and for trusting us over the years! We truly appreciate your continued support and loyalty. It means a lot to hear that our responsiveness, professionalism, and experience have made a difference for you. I’m proud of my crew and the work they do, and I’m grateful you took the time to share your experience. If you ever need us again, we’re always here to help. Thanks again for the recommendation!

KM

Kevin Mein

6mo ago

The Ratman is the best!!! Amazing experience. Responsive, knowledgeable and incredibly hardworking. Don’t waste your time with other firms. Gilbert & his crew are fantastic!!

Provider response

Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience. Being responsive, knowledgeable, and hardworking is exactly what we strive for, so it means a lot to hear that it showed. I’m very proud of my crew, and we’re grateful for your trust and recommendation. If you ever need anything in the future, don’t hesitate to reach out. Thanks again!

KJ

Keiona Jones

6mo ago

Gilbert was amazingly informative. He let me know step by step what he had to do and how he would execute. I appreciate the easy communication and even after keeping us updated and allowing us the time to call in for advice if necessary.

Provider response

Thank you so much! We appreciate you taking the time to share your experience. I’m glad I was able to walk you through the process step by step and keep you informed along the way. Communication and education are a big part of what we do, so it means a lot to hear that it made a difference. Please don’t hesitate to reach out if you ever need advice or help in the future!

RP

Rachel Petersen

6mo ago

Gilbert and his team (esp Andres) went above and beyond for us. I whole heartedly recommend them to anyone dealing with any kind of pest issue. For us, it was a rat and we could not for the life of us figure out how it was getting into our house. We had the exterior of our house rodent proofed by a different company and they did a decent job (said Gilbert) but the rat was still getting in. The Rat Man team came back to our house several times in order to solve the mystery. Gilbert and Andres did a much more thorough internal examination of our home - Andres crawled further into our crawl space than I think anyone has ever gone before and he found a very old, uncapped sewer pipe. We had no idea it was there! Andres capped it and we haven't had any issues since. They didn't let that stop them & something I really appreciate is that, the Rat Man team responds very quickly and makes sure that someone comes by to address issues in a timely manner.

Provider response

Thank you so much for the great review and recommendation. We truly appreciate your trust in our team.<br>We’re glad we were able to get to the root of the problem, and I’m proud of Andres for his thorough work in the crawl space. Finding and capping that old sewer pipe made all the difference.<br>Thank you again for choosing Ratman Pest Control. Please don’t hesitate to reach out if you ever need us.

KS

Keara Scott

6mo ago

Gilbert gave my husband and I great advice on our rat problem. We were dealing with rodent intrusion into our car, and no one else would help. We’re so grateful that he had a treatment to deter them from our car and driveway. Prompt communication and follow through, plus affordable prices. Thanks so much, Gilbert!

Provider response

Thank you so much for the kind review. I’m really glad we were able to help you with the rodent issue in your car and driveway. We truly appreciate you trusting us when others couldn’t assist. Providing honest advice, prompt communication, and effective solutions is always our goal.<br>Thanks again for choosing Ratman Pest Control — please don’t hesitate to reach out if you ever need anything.

JO

Javier Olazaba

7mo ago

Gilbert and his team were great throughout the process. We initially went an alternate route but corrected the decision quickly thereafter. Going with the Ratman and his crew has relieved stress and anxiety since he completed his work. We no longer have rodents scratching around in our attic and crawl space. Such a relief has allowed the whole family to be at ease. Thanks Gilbert and crew, we are extremely happy with the meticulous work you provided my family.

Provider response

Thank you so much for taking the time to share your experience. We truly appreciate your kind words and your trust in Gilbert and the Ratman team. We’re very happy to hear that your home is now rodent-free and that your family can finally feel at ease again. Providing meticulous work and real peace of mind is exactly what we strive for. If you ever need anything in the future, we’re always here to help!

CH

Casey Him

7mo ago

Gilbert came highly recommended by a friend for his great work and affordability. He was honest, kind and would definitely recommend to others.

Provider response

Thank you so much for taking the time to leave this wonderful review! We truly appreciate your kind words about Gilbert and your experience with our company. Providing knowledgeable, honest, and friendly service is always our goal, and we’re very happy to hear you felt confident and well taken care of from the start. If you ever need anything in the future, we’re always here to help.

VN

Verun Narula

8mo ago

After dealing with a stressful rat infestation, I interviewed several pest control companies, but Gilbert from Ratman Pest and Termite Control was the clear standout. Gilbert was incredibly meticulous and knowledgeable, identifying entry points others had missed. His pricing was very fair, and his responsiveness made the entire process seamless. If you need someone who is thorough and honest to rat-proof your home, I cannot recommend him highly enough.

Provider response

"Thank you so much for the kind words! We understand how stressful a situation like this can be, and we are so glad Gilbert could provide the thorough service and peace of mind you needed. Thank you for choosing Ratman Pest and Termite Control!"

L

Laurel

9mo ago

To Anyone ExperiencING ANY type of rodent/pest control issues at home: I recently had a kitchen/bath renovation done at my home in the east bay. During that proesss, significant termite damage was uncovered. I was lucky enough to be introduced to Gilbert and Olivia at Ratman Pest & Termited Control. It is a family owned business, and the entire team is awesome. I couldn't believe the time and care the technitions took to resolve my issues. I couldn't be happier with their services and I am 100% recommending their services - you won"t regret it!!!

Provider response

Thank you so much for your kind words and for trusting Ratman Pest & Termite Control during your renovation! We truly appreciate the opportunity to help protect your home and are so glad you’re happy with the results. Our team takes great pride in giving every customer the time and care their home deserves. It was a pleasure working with you, and we’re grateful for your recommendation — it means the world to our family business!

CF

Catherine Freemire

9mo ago

Gilbert helped us get control of our rat problem in our home in the Bay Area through extensive trenching and has been immediately responsive for several follow up visits when the rats found new entry points to our crawl space under the house. Recently, he went above and beyond the call of duty by providing guidance for a rat problem discovered in a second home we have in New Mexico. He helped advise us about the best way to proceed and took some steps to help us find local services in our other location.

Provider response

Thank you so much for sharing your experience! We’re really glad to hear that Gilbert was able to help you out both here and from afar. We take a lot of pride in treating our customers like family and making sure every issue is fully taken care of. It truly means a lot that you’ve trusted us with both your homes. We’re always here if you ever need anything again!

LW

Lan Wang

9mo ago

Does our house really rat proof now? I could not even believe it. The rats have been bothering us for so long and we consulted a few companies for solution. One offered rat slab for $10k. The other offered to seal one hole and change all insulation and put a plastic grounding in the crawl space for $4k to $5k. However I feel those solutions could not solve my problem at all. When I search on YouTube, I found Gilbert’s video. I could feel his confidence from the video and called him the next day. His crew came out quickly and sealed all the opening and potential openings that rodents could get in the crawl space/ house. We caught 5 rats/mice after our house was fully sealed that night. And since then I did not find any rodent movements anymore. I feel I got PTSD from fighting the rodent problem these years. I am so glad that we found Ratman and I added one more year warranty upon the first year service warranty. I feel I finally could find my peace from the rodent problem. Thanks Ratman!

Provider response

Thank you so much for sharing your experience! We’re so glad our team was able to finally bring you peace of mind after years of dealing with rodents. Our goal is always to provide lasting results by sealing every possible entry point, and it’s great to know you’re now rat-free. We truly appreciate your trust and support!

AC

Alex Cho

10mo ago

Amazing customer service! They did their work and came back for weekly trap checks until there were no more. Then I found one in the garage! Even though it isn't part of the warranty (since garage doors can be left open and it's out of their control), Gilbert came by to check on the house. The traps were still clean in the crawl space, so we confirmed they came in some other way. He looked at our garage, saw a crack and blocked it, and also saw the garage door rubber was cracked so blocked it for now until I can get the garage door rubber repaired. I really appreciate him coming out!

Provider response

Thank you for your kind words! We’re so glad we could help and appreciate you taking the time to share your experience. Gilbert always strives to go the extra mile to make sure your home stays protected.

JK

Jim Kirchberg

10mo ago

Gilbert was prompt, professional, and performed the work as promised. I would not hesitate to recommend his services.

Provider response

Thank you so much for your kind words and recommendation! We’re glad you were happy with the termite treatment and our service. It was a pleasure working with you!

RA

Roy Aguilera

11mo ago

While doing yard work, I discovered a pest problem. I called The Ratman, a locally owned, small family business. I explained my situation, and they expedited a crew to handle it. The owner was super friendly and easy to communicate with. A second trip was needed to remove a dead carcass that my gardeners found. The crew handled it for me. I highly recommend their services.

Provider response

Thank you so much for taking the time to share your experience! We're glad we could respond quickly and help take care of the problem for you. It's always our goal to provide fast, reliable, and friendly service, and we're happy to hear that came through. We truly appreciate your recommendation and support of our small family business — it means a lot! If you ever need us again, don’t hesitate to reach out.

LH

Lowell Haky

1y ago

Gilbert and his crew have done a great job of rodent-proofing my home, and providing ongoing monthly service for other insects and pest. Two thumbs up.

Provider response

Thank you so much for your 5 star review. We really appreciate you taking the time and giving us two thumbs up!

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