Provider profile

Excellent Fumigation, Inc.

4.9 stars from 75 customer reviews · 4857 W 147th St Suite D, Hawthorne, CA 90250

  • 4.9 out of 5 stars
  • 75 customer reviews
  • Hawthorne, California
  • Open 5 days/week
4.9
Rating
75
Reviews
Yes
Claimed
Yes
Website

About this provider in Hawthorne

Excellent Fumigation, Inc. is your trusted local expert for comprehensive termite treatment Hawthorne CA and rodent control. Our family-owned business has protected homes and businesses from pests and damages since 1962. We pride ourselves in delivering top-notch pest control solutions, specializing in termite…

Pests handledtermites
Praised forhelpfulaffordabletrustworthyhighly communicative
Methodsfumigationexcellent fumigationtermite tenting

Rating breakdown from customer reviews

4.9

75 reviews

5
71
4
2
3
0
2
0
1
2

Customer reviews for Excellent Fumigation, Inc.

NC

Nathan Chen

5mo ago

I chose Excellent Fumigation after researching many other companies for my home in Redondo Beach, and I couldn’t be more pleased with the entire experience. They are one of the few companies that handle the fumigation themselves without subcontracting it out, which gave me extra confidence in the quality and accountability. The team was incredibly professional, fast, and thorough from start to finish. Luis, the Inspector, did an excellent job assessing everything upfront and explaining the process clearly so there were no surprises. Kathy, the Fumigation Coordinator, was fantastic—she was very thorough, took care of absolutely everything, and patiently walked me through each step so I knew exactly what to expect. She really made the whole process stress-free! On service day, Santiago, the Lead Fumigator, and Javier (who handled the ground work and roof) were outstanding. They took great care to protect my Spanish roof tiles and worked carefully around my neighbor’s string lights in her backyard without any issues at all—despite some strong winds that day. Many things could have gone wrong—fumigation is a big deal—but the whole crew showed tremendous respect for my property and my neighbors. The job was completed quickly and perfectly. I highly recommend Excellent Fumigation to anyone needing fumigation services in the South Bay area—you won’t be disappointed!

DH

Dallas Hitchcock

5mo ago

Five stars for Excellent Fumigation! Our experience fumigating our home in West LA was outstanding from start to finish. The entire process was clearly explained, professionally managed, and executed exactly as promised. The three-day timeline was efficient and right on schedule. What truly set Excellent Fumigation apart was their exceptional customer service and communication. Luis and Kathy stayed in touch every step of the way and made sure every question was answered. Most importantly, the job wasn’t considered complete everything was perfect. Highly professional, reliable, and customer-focused— the service. I love from a family owned business. I highly recommend them!

LA

Lupita Arias

1y ago

We consulted Excellent Fumigation after having had terrible experiences with other companies (including Orkin). For those looking to have their home serviced with care, attention, professionalism, and on a more personal level, I HIGHLY recommend going with Luis and his team. The entire practice is well versed in the industry and it shows! The best part is that they are a small business (meaning they don't outsource to third parties to complete the job), so they're with you from beginning to end. They go above an beyond to make sure their work is thorough and completed in a tidy, efficient manner. We treated the house for termites, and haven't had an issue since they completed the job. :) So happy to have found them!

RB

Robert Bagdasarian

1y ago

From start to finish, Excellent Fumigation is truly excellent! Everyone on their team is knowledgeable, helpful and first rate at what they do. Pricing was satisfactory too. I would not hesitate to recommend them for termite treatment and fumigation.

AS

andy schmidt

1y ago

I had a great experience with Excellent Fumigation. They were easy to communicate with, affordable, and prompt. They were up front about all the steps and everything went smoothly. I'll definitely use them again and recommend them to anyone who needs termite fumigation!

AM

Ariana Malik

1y ago

Great experience. Clear communication with all tenants via email. Kathy went above & beyond to make sure tenants were at ease throughout the entire process. She even called LAPD & altered landlord to fill out an “extra parole form” to make sure our complex was patrolled during fumigation.🙏🏼

CM

Crystal Murakami

1y ago

I had a fantastic experience with Excellent Fumigation. After contacting five different companies for termite tenting in the South Bay Area, I chose them based on my research—and I’m so glad I did. Luis and his team Santiago were amazing from start to finish. Luis was helpful, trustworthy, and highly communicative, always on-site to oversee the operation. Kathy and the staff were also kind, responsive, and made the process feel personalized. One of the things I appreciated most was that Excellent Fumigation doesn’t subcontract their work, which gave me even more peace of mind. They showed real flexibility (even coming in on a day off to help begin the process) and maintained clear, consistent communication throughout. I was very pleased to find a company with such a solid reputation and commitment to customer care. Highly recommend Excellent Fumigation to anyone needing fumigation services!

NA

Nick Alexander

1y ago

BEYOND 5 star experience. From the moment I chatted to wonderful Kathy on the phone, who walked me through the experience and made sure I knew what was going to happen every step of the way, to when I met the grounds team who were seriously just as amazing and caring! Big shout out to Santiago (lead fumigator), Javier, Miguel and Luis who inspected the place and told me the termite dropping were coming from the roof, not my stairs and saved me from having my stairs drilled into which the first company I asked to come out and inspect the damage, told me they would need to do. This company didn't even identify where the termites were located. This family owned business is beyond amazing - could not recommend highly enough to anyone! Thank you 'Excellent' - you truly live up to your name.

MH

Maria H

1y ago

Excellent Fumigation was outstanding! Kathy expertly guided me through the process. Luis, the inspector, was sharp and thorough. Javier and Miguel handled the tenting with great care. Santiago, the lead fumigator, ensured everything was smooth. Their professionalism and attention to detail were exceptional. Highly recommended for fumigation services!

NR

Noel R

1y ago

The fumigation was quick and simple, the exterminator Santiago and Javier were beyond professional and extremely informative. I would 100% recommend this fumigation company and extremely happy with my results.

DG

Donovan Griffin Films

2y ago

Excellent Fumigation did an excellent job. Their quote was very fair and beat out a few of the more well known companies. Kathy kept excellent communication from the first phone call until the completion. Juan did a terrific job and explained very clearly all the work they needed to do and why. They went above and beyond. Thanks again!

AB

Ann Bowman

2y ago

It truly was an "excellent" fumigation experience and I highly recommend Excellent Fumigation. Kathy in the office, owner Jay by phone, and the on-site inspection and fumigation teams were terrific and made an otherwise disruptive, intimidating process as easy as it could be. Grateful!

E&

Edgar &. Vanessa Villa

2y ago

I'm glad I contact them for our fumigation. Luis explained each step from day 1. Kathy was always available to answer all of our questions or concerns and Santiago and his crew were so professional and made sure we didn't have any questions before we left. Already referred a friend that might need your services Thank you Edgar

NP

Nina Parsa

2y ago

As a realtor in LA I worked with a lot of termite companies but excellent fumigation is my favorite. They are very professional with reasonable prices. I used them for my own home and I highly recommend them.

HB

Hamidreza Bolandhemmat

2y ago

Perfect customer service, great job with fair price - I definitely recommend them

AW

Albertina Williams

4y ago

Excellent did a excellent job.

EJ

Easton Jones

4y ago

Had a great experience with Excellent Fumigation. They were always on time, responsive, and helped guide us through everything we needed to know. They were delicate with our new landscape and all of our plants. Their pricing was very competitive, and we loved how we were supporting a small and local business. Whenever we'd call, we'd get Kathy on the line who was extremely knowledgeable and helpful. We'd definitely recommend this business!

AQ

Alex Q

6y ago

Please do not call this fumigation company they are far from excellent. If you live around the Downtown LA area do not bother calling, they will not service you. The receptionist said that they don't service low income sectors of Los Angeles because they have had bad experiences with customers in that area. It is sad to be discriminated against and denied service because of were you live. You cannot label or stereotype people because of were they live. Please take your service somewhere else. It sad to have people like this company who discriminate and deny services because quote "we have had bad experiences from people in your area" unquote. Just horrible.

LP

Luna pacheco

6y ago

If you care about your neighbors and quality of customer service do not hire this company! I had a terrible experience with one of their workers who parked their truck in the middle of the road blocking traffic and when asked to move the truck to pass by they said we should’ve made a U turn. They were not taking tools or using the truck it was simply parked in the middle of the road while they worked the whole time having a big parking spot opened on the street and the drive way also empty! Not only do the worker tell you to make a U turn he also flipped us off and instead of backing up the truck drove towards us with the truck telling us to back up leaving little to no space to maneuver the car! At that point I get out of the car being the passenger and asking who was the boss at the job site this man who said to be the super visor telling me to lower my tone and walk with him, while he let his worker film me and call me a “Karen”. I have no problem being a Karen if I’m in the right. They have no respect for neighbors or anyone else other than the people they are working for. I really hope his video goes viral, I will be speaking with the city and business bureau.

Provider response

8/4/2020 Dear Luna,<br><br>We sincerely apologize for the misunderstanding this morning. Early morning is a time when there are things to do and time schedules to meet, being inconvenienced even for a minute can be frustrating. I feel bad that your day started off this way.<br><br>It's unfortunate that this minor situation and simple misunderstanding got blown out of proportion. This tech has a good reputation for providing excellent customer service and our customers frequently ask for him. Even though we have many good reviews a bad review really hurts us, hopefully you will reconsider and remove your review.<br><br>Thank you for calling and leaving a message. I appreciate your message because you described the incident in your own words. You stated "We honked and asked him to move the car. I flipped him off and I got out of the car and took a picture of his face. He called me a Karen, I'm not a f _ _ _ing Karen. I would appreciate it if you could talk to your guy. I'm going to go on google and all social media to complain about this."<br><br>Our tech tried to explain that he stopped on the street only momentarily, to let our customer move his trailer out of his long driveway, otherwise our tech would have parked in the driveway. Realizing our heavy sand weights were in the way, our tech left our truck to quickly move the weights out of our customer's way. Our truck was not actually in the middle of the street, but unfortunately it was in your way the exact moment that you needed to pass by. Our tech tried to explain that the quickest way for you to pass was for you to back up so he could move forward and be out of your way. You told him "No, you back up!" Our fumigation truck is the length of a motor home and it is fully loaded, your request for him to back up was difficult considering the size of our truck and the length of space required to back it up.<br><br>You asked to speak to the supervisor. Our supervisor tried to diffuse the situation, he asked you to lower your voice because you were yelling at him. Instead your voice got louder and you cursed at him.<br><br>We have spoken to our tech. Our policy is never to use inappropriate verbiage or gestures even when aggressively approached. We have taken appropriate steps to ensure that this does not happen again.<br><br>Sincerely,<br>Linda Tallon

C

clark987

6y ago

Overall had a very good experience with Excellent Fumigation. The inspection was excellent and thorough with no obligations. We opted to have the perimeter of our house treated based on the presence of subterranean termites. There was some damage done to a small portion of older concrete but it was not completely unexpected given the condition of the concrete. Company offered to come out again to repair.

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