Provider profile

Preferred Pest Control Orange County

4.6 stars from 80 customer reviews · 17150 Newhope St Suite 807, Fountain Valley, CA 92708

  • 4.6 out of 5 stars
  • 80 customer reviews
  • Fountain Valley, California
  • Open 5 days/week, Early hours
4.6
Rating
80
Reviews
Yes
Claimed
Yes
Website

About this provider in Fountain Valley

Preferred Pest Control Orange County has over 50 years of combined industry experience. We are a company where old fashion honesty, integrity & quality service is our core belief. We are licensed, bonded and insured. Our service areas include Irvine, Mission Viejo, Newport Beach, Rancho Santa Margarita, Anaheim…

Rating breakdown from customer reviews

4.6

80 reviews

5
61
4
3
3
0
2
2
1
5

Customer reviews for Preferred Pest Control Orange County

AM

All My Little Pets

8d ago

We had a flea problem that was overwhelming, especially with our pets. Preferred Pest Control was recommended by my veterinarian's office. ​The team was prompt, professional, and took the time to explain the entire flea treatment process so we knew exactly what to expect. What impressed me the most—besides how effective the treatment was—was their pricing. Their quote was extremely fair and reasonable compared to other local options, with zero sales pressure. The fleas are completely gone, and we're really happy!

AR

Angelic Renee

15d ago

I called Preferred Pest Control after dealing with a sudden wave of ants in the kitchen, spiders in the garage, and a huge beehive tucked under the eaves of our roof. They handled all three issues with total professionalism. ​The technician arrived right on time, walked the property with me, and clearly explained how they’d tackle each issue. They safely removed the beehive, treated the exterior for ants, and cleared out the spider webs. The ants and spiders are completely gone. Super knowledgeable, friendly, and fairly priced. Highly recommend them to anyone in the Long Beach area needing reliable pest control!

Provider response

Thank you so much for your kind review Angelic! We’re glad we could help take care of the ants, spiders, and beehive safely and professionally. Our team truly appreciates you taking the time to share your experience, and we’re happy to hear everything was resolved. Thank you for recommending Preferred Pest Control to others in the Long Beach area — we appreciate your support!

DR

Debi R

17d ago

Very happy with the extermination service we received from Preferred Pest Control. They were able to work with us on scheduling the service and were much more flexible than other companies. No more ants —So we are very happy with their service.

Provider response

Thank you so much for your kind review! We’re glad we could work with your schedule and provide flexible service that met your needs. It’s great to hear the ants are gone and that you’re happy with the results. We truly appreciate you choosing Preferred Pest Control!

SK

Suzanne Kidd

1mo ago

The serviceman was very polite and thorough with spraying for bugs and spiders. I had thousands of leafhoppers on my lawn and also some tiny black bugs crawling by the edges of the lawn. I am hoping this will get rid of them. It may take a few treatments, since they are so bad. I have done sprays for the lawn and four different types of granules, but they hardly killed them. If you want a good pest control company, they are the ones you should try.

Provider response

Good morning, Suzanne,<br>It brings us such joy to hear that you had an outstanding experience with our company. We understand that lawn pests can feel overwhelming, especially during the summer, and we’re here to help every step of the way to keep them under control. Thank you for trusting Preferred Pest Control.<br>

LD

Luca Davis

1mo ago

We were dealing with a massive mosquito problem making it impossible for the kids and pets to be outside. The mosquitoes were out of control, but after their service, we can finally enjoy sitting outside again without getting eaten alive. The technician was incredibly thorough, knowledgeable and professional. We are treating the yard safely and effectively now. If you want your yard back, call them!

Provider response

Hello Luca,<br>We are very glad to hear you and your wonderful family are finally able to enjoy the warm summer nights outdoors without the concern of mosquitos that were a constant nuisance in your backyard. We look forward to servicing your home for many years to come and continue to maintain it pest-free. If you ever need adjustments to your ongoing treatments, please feel free to reach out directly and call our office.<br>Best regards,

JP

Jonathan Price

1mo ago

I had an excellent experience with Preferred Pest Control. They were incredibly professional, arrived right on time, and took the time to explain the process and answer all my questions. Most importantly, the treatment worked perfectly and completely resolved our issue. Highly recommend them!

Provider response

Hello Jonathan,<br>Thank you for giving us the opportunity to help with your home’s pest control needs. We truly appreciate your trust in Preferred Pest Control. If you have any questions or need further assistance, please feel free to reach out—we’d be more than happy to help.<br>Thank you again for choosing Preferred Pest Control. We appreciate the opportunity to help and look forward to serving you again in the future.<br>

V

Vanessa

1mo ago

​"I couldn’t be happier with the service I received from Preferred Pest Control. We were dealing with a persistent ants and spiders issue that just wouldn’t go away. They were extremely knowledgeable and explained exactly what they were doing and why. The company is both friendly and efficient.They were punctual, gave clear updates, and were respectful of my property during the inspection and treatment. They didn't try to upsell me on unnecessary services, just gave a straightforward assessment and a great solution.

Provider response

Hello Vanessa,<br>We’re so glad we were able to assist with your pest control needs. Please don’t hesitate to reach out if there’s anything else we can help with around your home—we’d be happy to assist.<br>Thank you again for choosing Preferred Pest Control. We appreciate the opportunity to help and look forward to serving you again in the future<br>

CH

Chris Hill

3mo ago

Preferred Pest has been taking care of our rat issue for several years, and we've been happy with them and their service. Recently, though, we had rats in our attic, and Preferred charged me $595 to set traps which took about 10 minutes, and would have included 2 follow up visits if needed. These were not needed, so I paid $595 for 10 minutes of work. Outrageous!

Provider response

We’re sorry to hear that you feel this way and understand your frustration. Our intention is always to provide clear recommendations and quality service. After a rodent inspection, a proposal was provided to the homeowner for the trapping service at $595.00, As noted in the proposal, the trapping service includes up to two follow-up visits at no additional cost when the customer calls to schedule them. However, if those follow-up visits are not requested or needed, that does not change the set price of the service. The proposal then must be signed and approved before the work is scheduled & performed. We appreciate your feedback and the opportunity to address your concerns.

DH

Diana Hironaga

4mo ago

Yes I am very happy with your service. Always true to your word. Your very professional. Thank you so much

Provider response

Thank you!

JC

Jose Cesar

4mo ago

I always have an amazing experience with Marcy and Shelly at Preferred Pest Control! I was dealing with an ant problem at my home, and they took care of it right away; fast, efficient, and completely stress-free. They quickly got me set up on a regular pest control schedule, and the pricing is very reasonable for the level of service they provide. What really sets them apart is their responsiveness. Anytime I’ve had a need whether it’s something urgent or even a minor concern—they handle it the same day or within just a few days. That kind of reliability is hard to find and gives me real peace of mind. Their customer service is outstanding. Marcy and Shelly are so friendly and attentive that it honestly feels like you’ve known them for years. They take the time to explain everything and make sure you feel completely taken care of. Their technicians are just as impressive, professional, efficient, and clearly experienced. You can tell they use great equipment and modern techniques, which gives you confidence the job is being done right the first time. Overall, their level of service, communication, and efficiency is truly impressive. I highly recommend Preferred Pest Control to anyone looking for reliable, responsive, and affordable pest control!

Provider response

We truly appreciate your trust in us Jose and are grateful for the opportunity to serve your home’s pest control needs. We look forward to providing friendly, professional service for many years to come.

IS

I S

11mo ago

I am a returning customer who has had positive experiences with Preferred Pest services. It was the high level of satisfaction from my previous treatments that made the company my preferred choice, hence the name, Preferred Pest. The customer service representatives have always been polite, professional, and helpful. I’ve struggled with chronic ant infestations at my complex every summer and have had a hard time getting rid of them, despite trying out numerous traps and preventative measures. I was referred to Preferred Pest by a coworker. I reached out to them and they scheduled me in quickly, the technician was really efficient and everyone I interacted with was both polite and professional. When Preferred Pest treated the issue, I was genuinely impressed, the ants disappeared and did not return for a couple of years, which far exceeded my expectations. This lasting result is exactly why I continue to choose Preferred Pest services. I remain a very satisfied and returning customer. I appreciate the quality and reliability that this company consistently provides. On one occasion, we did experience a minor issue, which was understandable. However, management promptly reached out the same day to offer solutions and ensure the matter was resolved quickly and professionally.

Provider response

Thank you so much for your continued trust and support. We’re honored to be your preferred choice, and we truly appreciate your kind words about our customer service team, technician, and management. It means a lot to know that our treatment provided such lasting results and exceeded your expectations. We’re also grateful for your understanding when a minor issue came up, and we’re glad our team was able to address it promptly. Thank you again for being a valued returning customer—we look forward to continuing to provide you with reliable, professional service.

NK

Nathan Katzaroff

1y ago

Bad driver, however, was grateful to receive a call from a very nice lady letting me know they were following up on the situation. Much appreciated.

AW

Andy Warner

1y ago

Very happy with the service.

Provider response

Thank you for your feedback. We appreciate your loyalty..

DC

Doris Cofield

1y ago

I was very pleased with the professionalism, acknowledge and performance of Ivan. It's only been a day but I am impressed so far.

Provider response

Thank you so much for the review!

AK

Antonija K

1y ago

Punctual, detail oriented , excellent work.

KZ

Kyle Zuniga

1y ago

Ivan was great, he was very knowledgeable and explained every detail about the process. Unfortunately we still have ant infestation. I will ask for another interior and exterior treatment to help with this problem.

Provider response

Good morning Kyle, <br>We appreciate your feedback and we are so sadden to hear you are still having an Ant problem. Fortunately we will see you in your upcoming service in to help with the infestation. Once again we want to thank you for your feedback and preference in service and we will do everything possible to help alleviate your current infestation.

A

Ang

1y ago

Exterminators are very friendly and professional. I took away 1 star for inconsistent service quality because not the same person each time. Some didn’t clean the spider whip outside the house as it is part of the service or some would do a very quick and sloppy job. I have to watch them and point out their missed. Sometime they would over spray and left a puddles of solutions on the floor inside of house

Provider response

Thanks for the review!

GS

Guido Sendowsky

1y ago

Super thorough and communicate really well regarding scheduling.

RW

ray wang

2y ago

Prompt and professional.

LD

Lorin De La Vega

2y ago

Overall- the services provided are done quickly and as expected. There are certain limitations on how the application process is provided and that is why I am giving 4 stars instead of 5. Apparently the spray can’t be administered above eye level of individual administering service. We tend to get a lot of spiders in the gap between our vinyl fence topper and our brick wall. I wish that area would be addressed, but I guess it’s over eye level. The same issue with the small roof overhang around the perimeter of our house. At least they hit this area with a cobwebs brush prior to spraying. During the summer months, we get so many spider webs coming down from roof. I’ve seen black widows and other spiders in the yard along the fence and roof. I know that the spraying only creates a barrier between yard and home, but with our animals in the backyard, I wish there was a better way to control pests along our fence for the safety of our dogs. From an administrative perspective, I am always notified in advance of service, and the person coming to do the work always provides about a 20- 30 minute advance notice prior to arrival. They are always within the estimated window and are good about closing gates after they leave. They are careful of my plants when spraying and take care not to trample on them and not to get overspray. Flexible scheduling options and friendly, helpful office staff.

CJ

Cindy Johnson

2y ago

Amazing staff when you call. The people that come to your house can change each month, but they all do a great job and are very friendly. Great prices and responsive to your needs.

VV

Viviana Villasenor

2y ago

5/5 stars. I truly recommend and I could not be happier with the service completed. I worked with the technician Andy and he was super professional. I had a huge rodent problem, but since my appointment, I have not had any other issues. One thing that gravitated me towards this company were affordable prices. Compared to other companies, this was the best bang for my buck, and I do not regret anything.

Provider response

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our service and that Andy was able to address your rodent problem professionally. Your satisfaction is our top priority, and we're delighted to have provided you with effective and affordable solutions. Should you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us!<br><br>,Preferred Pest Control Orange County

AG

Alysia Garcia

2y ago

A friend recommended this company, and it was the best decision I could have made. The lady I spoke with on the phone was super respectful and the whole process was easy. The technician Gio came to my house and identified the pest issue. Since my appointment, I have not had a pest issue and I could not be happier. Everybody was so polite and compared to other companies, it was super affordable.

Provider response

Thank you for your fantastic review! We're delighted to hear that your friend's recommendation led you to us and that you had such a positive experience with our team. We strive to provide excellent customer service from the moment you reach out to us, and we're glad to hear that our phone representative was respectful and that the process was easy for you. Gio is a valued member of our team, and we're thrilled that he was able to effectively identify and address your pest issue. <br><br><br>,Preferred Pest Control Orange County

FM

Faith Martinez

2y ago

After suffering with a huge cockroach issue, I worked with Ronald and he was a huge life savor! This company was really easy to work with and couldn’t have asked with better! I 100% recommend!

MR

Manny Rico

2y ago

I had a huge pest problem and I was having trouble to find a proper and good pest company and I was referred to this company and they really got the job done and now my house is pest free !! I would truly recommend this company to anyone who needs help with pest.

MB

M B

2y ago

Ivan came out and did an inspection. He was very thorough and even went on the roof to check for access points for rodents. He gave great recommendations and told me the droppings were from a previous infestation that is no longer ongoing. He did not upsell me on anything and the visit only cost me $50. Best Pest quoted me $2600 for something I didn't need.

Provider response

Thank you so much for taking the time to leave such a detailed and positive review, we truly appreciate it!<br><br>We're delighted to hear that Ivan provided you with a thorough inspection and valuable recommendations. Our team takes great pride in ensuring that our customers receive the highest quality service without unnecessary upselling. It's wonderful to know that Ivan's expertise helped clarify the situation regarding the droppings and put your mind at ease about any ongoing infestation.<br><br>We understand how important it is for our customers to feel confident in the services they receive, and we're glad that Ivan was able to deliver that peace of mind. If you have any further questions or concerns in the future, please don't hesitate to reach out. Thank you again for choosing us for your pest control needs!

BS

barbara snider

2y ago

I didn't use this service, but they want a review. Not sure why.

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