About this provider in Fortuna
Accurate Termite and Pest Solutions is a trusted provider of comprehensive pest control services in the Eureka area. With over 17 years of experience, they deal with a wide range of pests, including rodents, ants, bed bugs, wildlife, and termites. Their team of professionals utilizes advanced techniques to treat…
Rating breakdown from customer reviews
4.8
205 reviews
Customer reviews for Accurate Termite And Pest Solutions
Dan Av
He need to get BORDER PATROL application bad advertisement from their own company employees
Alan Hill
Happy so far, love all the communication
Provider response
Hello Alan,<br>Thank you for taking the time to give us your feedback. We look forward to keeping your home pest free.
Samantha Bartlett
Pretty disappointed with their service. They never got rid of my ants, they said they would provide certain services but didn't follow up, and seemed confused by the scope of the problem. In the end, even though I had been complaining to the office about the issues they were just intent on receiving their money but not very interested that the services hadn't been performed. I had to deal with the problem myself.
Provider response
Hello Samantha,<br>I’m sorry that we did not live up to your expectations. What exactly are you unhappy with? We would like to make sure you’re happy with the services you received from us.
Julie Russell
Mike did a great job checking all of our traps. See you next year!
Provider response
Hello Julie,<br>Thank you for the positive review. We will be there next year to inspect all of your equipment.
Susan Gardner
Accurate Termite and Pest Control was very responsive to my issue. The technician did a great job and was professional in every way. I appreciated her help and will continue to use their services.
Provider response
Hello Susan,<br>Thank you for the great review. Our technicians like to hear they did a great job.
Dulce Wickham-Doane
Very friendly and professional
Provider response
Thank you for the positive review. If there’s ever a pest problem, we are always here for you.
Seth Wilson
Nice professional employee/ownership. I would use them again for sure. Fair pricing too comparatively.
Provider response
Thank you for the positive review Seth. Your review helps others choose a company when they’re looking for pest control.
Tamara Fortney
Professional, prompt, and knowledgeable
Provider response
Thank you for taking the time to review our company. It helps others decide if they’re working with a reputable company.
Shawna Bryant
Called in to obtain services for 2 locations. They were great on the phone and came out quickly to get us the estimate. Looking forward to working with this company.
Provider response
Hello Shawna,<br>Thank you for the positive review. We look forward to taking care of your pest issues.
Melissa Martinez
I have been in contract with this company for almost 2 years now. Initially it was great, however, over the past couple of Months its been below average at best. I’ve made 4 phone calls, talked to the office lady and nothing has been done. I am not being told when a technician is coming out. I’m being charged for full service when only half of the service is being done. No record of prior conversations or service calls that just happened. No return phone calls when I’m told they “will call me back within two days”. Very apologetic over the phone, then NO follow up or changes. I have been dealing with this and then yesterday I get home and there is a bill that a technician left (supposedly someone showed up, unannounced while I was at work). So only the front part of the house and yard was done…..they have no access to the back and sides of house of shed unless someone is home or I know ahead of time to leave a gate unlocked…….. The communication is very frustrating and now I’ve paid for two services that were only partially done. I don't know how a business keeps going with this type of customer service. VERY FRUSTRATED. I will be looking for a more competent company to do business with. Highly diasappointed!!
Provider response
Hello Melissa,<br>I am sorry you are having a bad experience with the office staff. If we failed to live up to your expectations, I would like to know what you need for notifications and ensure those are addressed. My name is Michael, and I know we can be the company you were happy with once.<br>Thank you<br>Michael Deck
Barbara Woods
Service providers are friendly, informative and respectful.
Provider response
Hello Barbara,<br>Thank you for taking the time to review our company. We are happy to hear you had a positive experience.
Libby Y.
Quick, efficient, and courteous service! Thank you for assessment and fix. Hope those critters stay away!
Provider response
Hello Libby,<br>Thank you for the positive review.
Jed Young
We've been using Accurate Termite and pest forover five year now and always got great service, but most importantly no pests or ants in our house
Provider response
Hello Jed,<br>Thank you for taking the time to write a review. We appriciate you giving us the opportunity to perform your pest control services and look forward to keeping your home pest free in the future.
Jessica
They showed me things I wasn't aware of however they didn't say anything about my ant infestation I talked to them about. To be fair, it was a free inspection that I signed up for following the event at Redwood Acres so I do understand that it was limited. Will recommend for future
Provider response
Hello Jessica,<br>Thank you for reviewing our company. I am sorry that they didn’t say anything about the ant infestation, because we would be happy to help you out with that. The inspection that you signed up for at the fair, was for wood destroying pests, which people typically don’t think about until it’s too late. If you would like us to help you with the ants, please reach out by phone 707-725-3896 or at our website www.accuratetermitesolutions.com and we would be happy to schedule an appointment.
Allison Isaacson
Service was really nice, rep was great… but they said they’d call about doing the spraying inside the house and never did… and I left a voicemail, never got a call back… communication is a little hard but the initial service was good. Still waiting on my second service per contract.
Bonnie Maes
The experience was awful. They captured and distroyed 3 possum's for no reason. They left them in there traps for over 13 hours, although they were notified they were in there. They destroyed them in an inhumane way and didn't care.
Provider response
Thank you for posting your concerns. I looked through our records and have not found where we have ever performed any services for you. Maybe you have us confused with a different company that you hired. We welcome all comments and concerns but I hope that you will understand there are rules and regulations all companies have to follow and while you may not agree with the rules, we have to follow them.
A Kelly
They are to busy at even schedule and inspection of my home. They may be awesome to their current clients but it doesn’t seem like they need anymore business.
Provider response
I’m sorry you had a negative experience. We would be happy to schedule your service immediately. Please call me direct at 707-601-3105 and I will get this scheduled.<br><br>Mike Deck
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