Provider profile

Ikill Pest Control Inc

4.9 stars from 161 customer reviews · 125 E Santa Clara St Ste 16, Arcadia, CA 91006

  • 4.9 out of 5 stars
  • 161 customer reviews
  • Arcadia, California
  • Open 5 days/week
4.9
Rating
161
Reviews
Yes
Claimed
Yes
Website

About this provider in Arcadia

Established 2013, we started Ikill Pest Control to provide our customers with a quality, effective service. Most of all, we feel it is important for our customers to feel like more than "Just Customers". We understand not all homes are the same and each have there own personality. A strong relationship makes for…

Rating breakdown from customer reviews

4.9

161 reviews

5
144
4
2
3
1
2
0
1
3

Customer reviews for Ikill Pest Control Inc

LH

Lynette Harris

7d ago

They are the best! I love their personalized service and responsiveness.

PH

Peggy Hibbs

9d ago

Always friendly and efficient. Thank you!

FL

Frannie Lew

17d ago

Highly recommend this company. I was referred by a friend ten years ago and we’ve been with them ever since. Our technician Danny is punctual, courteous, and thorough. Top notch customer service from Carlos, Jesse, and Debbie as well.

BG

Becky G

24d ago

Great service. Friendly & professional!

KD

Karla De La Torre

28d ago

The staff is friendly and patient. The exterminator is professional, knowledgeable, and honest. I highly recommend! Thanks so much, Ikill Pest Control Inc.

AM

Antoinette Mongelli

1mo ago

Living where I do, in a house built in 1900, with a mortar and stone foundation, all sorts of animals make their way to my basement. I know I will have an ongoing relationship with Ikill, fortunately, they are a great company to work with. They are considerate, thoughtful and respectful.

MW

May Wong

1mo ago

Good detailed rodent inspection.good work rodent proofing

SF

Susan Fuelling

1mo ago

The whole crew does amazing work, and they are extremely customer-oriented!

KM

Katheryn McCarthy

1mo ago

We had a rat trapped in our daughter's bedroom and needed urgent assistance when our own efforts to catch it failed. Carlos came out the same day and handled this situation, and provided an inspection and gave advice regarding potential access points to the house. He was very knowledgeable and we are grateful for both the help and the information.

EH

Evelyn Hsu

1mo ago

The staff were very professional. They even packaged some items for me that I forgot. I left medications out and they packed them and placed them in a place that I was able to retrieve. The staff were very punctual. All the scheduling was done very well and accurate.

MS

moana sherrill

2mo ago

IKill has been great. They helped us get a terrible infestation under control and we have kept it at bay ever since. We recently had a termite scare and they came quickly, thankfully it was not termites. Their staff is kind and easy to work with

Provider response

Thank you for taking the time to share your experience with us! We are here if you need us and look forward to working with you in the future

JT

Janet Trial

2mo ago

Daniel was professional, efficient, helpful and on-time! Thank you!

AR

Alexa Ruegg

4mo ago

I used iKill before on 2 houses. They are nice people, give great suggestions, and seem to care about you.

RV

Richard Valverde

4mo ago

Great company and nice people. Thank you so much.

YE

Y.K. Enterprises, LLC

5mo ago

I have a rodent infestation problem in a single family residence. The entire Ikill Pest Control team is absolutely professional! Jesse and his supervisor are very friendly, super knowledgeable, and takes the time to explain and educate their customers about their area of expertise. Jesse is always punctual for all the appointments! And a shout out to Debbie, who is also on top of the paperwork. I highly recommend Ikill Pest Control for all pest control, inside and out!

Provider response

We are happy to hear of the great experience, we are blessed to have a great team taking care of our customers! We are here for when you need us!

AC

Annette Crowley

5mo ago

Cancelled service. I would appreciate if you'd not cash check which was sent/arrived today, I now see. Your courtesy would be appreciated. Annette

D

Debby

5mo ago

The guys are courteous, professional, offer advice, helpful, friendly. They know their area of expertise.

EO

Elaine Oblomov

5mo ago

DO NOT USE THIS COMPANY. They don't know what they're doing. The "Yelp Guarantee" they're a part of is also fake. They came out for three visits in a one month period to treat a simple flea infestation. Never for even a day were the fleas gone. I hired Orkin and the fleas were gone in one visit.... just like the $350 I gave these losers. There is nothing weird or cluttered about my apartment. I called right away after noticing the fleas. In the past 40 years, my dog has brought home fleas about four times. Exterminators have been able to get rid of the fleas with one visit. I never thought it was that difficult. I really regret dealing with this business. I think they should be more honest about what they can and cannot do. Their response below is more BS from this lousy company. There was never a single day that they were able to get rid of the fleas... let alone 30 days to meet their "guarantee". Sounds like their goal is to only kill bugs for 30 days, so keep that in mind if you hire them. Yes, they came back three times and still couldn't get rid of the fleas. But I'm still out the money I paid them. I had to hire a real company to handle the problem.

Provider response

Hi Elaine, I’m sorry to hear that you had a bad experience with our service. I do wish it would have been a positive experience, however, we do our best to provide a solution and to make sure we do our best to take care of our customers home. The service in question was a Flea treatment with 30 day coverage, any activity after the coverage period would not be covered. However, after we did speak about the experience and I offered a retreat at no charge, even though it was after the coverage, you did refuse. I understand, that planning for another treatment would have been an inconvenience, but we would have been happy to have done it for you because our goal as always is a successful treatment. Fleas are hitchhiker and will travel on pets and people (more pets than people). As professional, we do have to take this possibility in consideration, not as an excuse but a possibility for the reoccurring issue. Ultimately, we did make ourselves available to continue working for the results expected, we are not the type of company that would just ignore a customer, our reputation is very important to us! Also, important to note, this service was performed in August

AZ

Alexis Zipora Armijo

6mo ago

Jesse and Debbie are AMAZING! I used them for a tenting fumigation project at a Building and everything was smooth, communication was excellent and just the walk through of everything step by step was incredible, informative and easy. There was never a time where my questions weren't answered in detail or where I wasn't in the know of the process. Super happy and I will always recommend to anyone. Jesse is a rockstar!

EM

Estela Morales

7mo ago

Polite and thorough. Answered all my questions.

RB

Ralph Blunt

8mo ago

excellent work

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