About this provider in Theodore
Arrow Exterminators is committed to Going Beyond the Call, offering a full range of residential pest control services in Theodore, AL. We are also the #1 provider of the Sentricon System for termite control in the Theodore, AL area.
Rating breakdown from customer reviews
4.7
49 reviews
Customer reviews for Arrow Exterminators
jay3399
Update: Cody the Branch Manager has helped resolved our issues. Thank you kindly. Shady People. JOEY quoted me $2600 for wildlife exclusion. I asked for additional soffit work, he said that will be another $500. Well, now that we are not doing the soffits anymore because we cannot agree on how the work would be done. I requested it be refunded. Joey adamantly refuses. Now he says he "doesn't remember" saying that and Since he bundled everything into one price $3100, I will not get an
Cassandra Abdelrahmen
I have had an extremely frustrating experience with Arrow Exterminators. They repeatedly sent me bills even though the job was never completed. When I refused to pay for unfinished work, I was threatened with having their equipment removed. On top of that, the customer service was very unprofessional. The representative I spoke with was rude and dismissive, which only added to the stress of the situation. Clear communication, accountability, and professionalism were lacking throughout this proc
Provider response
Hello Cassandra, we're sorry to hear this. Your 100% satisfaction is our number one priority. If you could send us your phone number or contact information to info@arrowexterminators.com we will have our management team contact you right away. Thank you.
Maria P.
Stopped by for tickets to the Cajun Cook Off. The nice woman behind the reception desk was finishing up a call and I couldn't help but overhear her and she was very polite on the phone - she told me she would be with me in a moment. She was so sweet and even helped me with parking options since I was visiting from Pennsylvania. Really nice, professional experience in the office - thanks - we had an awesome time.
Provider response
Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!
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