Rating breakdown from customer reviews
4.4
25 reviews
What Sam the Bugman says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Areas served
North Alabama
Services listed
- PEST CONTROL
- TERMITE CONTROL
- MOISTURE CONTROL
Guarantees they advertise
- customer satisfaction being our #1 priority
Source: samthebugman.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Sam the Bugman
St Headrick
Absolutely professional. I received a call the day before service, and about 30 minutes before the scheduled appointment. The first time the technician came out he explained step-by-step what he was doing and never left me in the dark about anything. We have been using them for close to a year now, and me and my family are 100% every time with the service.
Jennifer Combs Minyard
We have always had wonderful service from Sam and Becky. Anytime we call and have an issue, they have their tech out to take care of it. We even let them know a newly hired tech was not giving their best service, not treating what they should and it was addressed immediately. They're friendly, always return our calls and the service of the property has been fantastic. As a local real estate professional, I ALWAYS have them on my list of recommended vendors because I know I can count on them to always do the right thing and take good care of my clients! I wish more companies truly cared about their customers as Sam and Becky appear to anytime I have spoken with them over the past several years!
Nick Swindall (Cowboy)
Always on their schedule very professional in what they do these gentleman are kind and polite I would recommend this company to anybody with a nusence critters or bugs
Lydia Locklin
Edited June 29, 2024. Well, it seems the family was having health issues. All good now. Returned my call, apologized, and Sam came out to spray and put me on his monthly route. Sam is a very nice guy, very knowledgable about pests, spider species, moisture percentages, wood rot, moisture barriers, termites, scorpions, and I could go on. He even looked at my crawl space vents. I'm changing my review from one star to six stars. Sam, you're The Man. (Prior review)Never answered the phone. Never returned my calls. Does this place really exist? Tired of talking to the machine. Going to call someone else.
Sharlene Harlin
Ive tried to call these people for over a month...they never answer the phone....if they cant answer now ..what if you had a problem...they wouldnt never know...
Provider response
Sorry about your issue. Hopefully the return call answered all your issues.
Rae Sansom
I was referred to this company from a former owner, I left 3 messages and no return calls.
Angie Cornelius
Great response time! They were here less than 48 hours after I called to request service!!
Eric Prewett
Excellent employees and wirk
Christopher Moore
Great company, great people, great service.
Kim Morton
Awesome husband and wife great place to get the business
Sid Jones
Becky handles the office and her husband Sam works the field. Both of them are so pleasant to deal with They very knowledgeable in their field of expertise. Such a great experience.
Tiffany Goins
They are not to expensive and the tech is very friendly
Mandy Dickson
Very helpful getting rid of bugs and critters. Good price and kind service.
Kevin Aaker
No more bugs at our house.
Anthony Davis
They answered the first call showed up on time done a great job
Nancy Manning
The nicest people and the best service. They are not pushy or try to sell you anything. They are always on time and very friendly. I would highly recommend them.
Jasonlee Gross Thornhill
Its a friendly place n will work with u on ur bug problem(s) and has the best prices around town so i would recommend this bug man ( sam the bug man ) anytime you need him ...
Derick Thorn
DO NOT!!!!!!! waste you time or money on sam the bug man, these people do not know what they are doing, what customer service they wont even return calls about fixing what they srewed up, they ripped off the previous owner of my home and wont come fix the issues that even their employess agreed needs done and should have been done even tho its still under warranty, i wouldnt let these losers pump up a wheel barrow tire, i patiently gave them over 4 month to take care of the issue and they just ignore you, obviously something wrong with these people morals so beware youve been warned, im currently suing them for not fixing the issues so they wont get away with it, just dont want anybody else suckered into their beat around the bush take your money and disappear act, they are a wanna be business that i can promise you they way they act wont be around long, bye bye sam the loser
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