Northwest Exterminating - Jasper
Verified1201 N Airport Rd, Jasper, AL 35504
Open 5 days/week, Early hours
About Northwest Exterminating - Jasper
Northwest Exterminating – Jasper, AL delivers trusted, eco-friendly pest control and total property protection for homes and businesses throughout Walker County. Our team specializes in green termite control, green pest control, green mosquito reduction, and wildlife removal—all designed to protect your property using environmentally responsible methods. As a family-operated company, we’re proud to serve the Jasper community with pest and wildlife solutions that focus on long-term prevention and low-impact treatments. Whether you need residential pest control or commercial pest management, our local experts are here to help keep your property pest-free, year-round.
Rating Breakdown
4.5
★★★★★45 reviews
Customer Reviews (23)
Always do a great job and prompt.
Website doesn't even work. Tried to get free estimate only option was to call after I filled out all info. Please fix or make it easier to contact
Response from Northwest Exterminating - Jasper
We’re sorry the website gave you any issues. We’ll review it, as we always strive to make the experience extraordinary for our customers.
Couldn’t be bothered to knock or go to a different door. Just left. Garage was open and 4 cars in the driveway. Tech said no one was home. Go somewhere else. Smart guy for sure.
I have used this company for years. Lately they cancel appointments often. It might be time for me to find a different company.
As a realtor, I found myself in an emergency needing a Wood Infestation Report done. Kyle and Dylan came through for me and was able to get it done thoroughly and quickly within the time frame I needed. I GREATLY appreciate them arranging their schedules to save me at an amazing price!
Response from Northwest Exterminating - Jasper
Thank you for the kind words! We’re so glad Kyle and Dylan could provide the fast, thorough Wood Infestation Report you needed. At Northwest Exterminating in Jasper, we pride ourselves on quick, reliable termite inspections—especially for real estate closings. We appreciate your trust and look forward to helping with future pest control needs!
Drove 2 hours in a monsoon to meet Steve, the technician. I waited for an hour and a half before calling Maya. She couldn’t reach the technician but said he was probably driving to the appointment and she would send him a text to call me with ETA. He called me and told me that he needed to reschedule because of the rain. I ask why he had not called me yesterday or this morning since rain had been in the forecast for a while. He said I was on his list but he guessed that he had just missed calling me. I told him that was not acceptable and I would be talking to his manager. I called and talked to Amber, the manager. Her resolution was to reschedule the appointment and they would cover the cost for this quarter. First of all, that is a slap in the face for someone who has driven 4 hours round trip in a monsoon and sat for 2 hours waiting for someone who didn’t show up. Secondly, they have no desire to maintain good customers that have been with them a long time. Lastly, as a previous business owner, I would have done whatever possible to please the customer. Even if it took me driving the less than 15 minutes and spraying it myself. I will be looking for a new company to service my home.
Response from Northwest Exterminating - Jasper
Margaret, thank you for reaching out to us about your concerns. Our goal is to create an extraordinary experience for our customers, and we are sorry to hear that you did not have that experience with our team. We would love the opportunity to follow up with you about your concerns; a teammate will be reaching out to you! Thank you.
Response from Northwest Exterminating - Jasper
Kyle - Thanks for the great review! We truly appreciate you sharing your experience and are happy to have you as a valued member of our Mouse family!
Response from Northwest Exterminating - Jasper
Thank you for the wonderful review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!
We couldn't be more pleased with the service from Northwest Exterminating in Jasper! In a time where good businesses and service providers seem harder and harder to find, Northwest Exterminating in Jasper stands out. They are professional, prompt, caring, knowledgeable and so friendly. They are simply the best!
Above and beyond what is expected.
Response from Northwest Exterminating - Jasper
Thank you for taking the time to leave a review! We’re happy to hear that we were able to deliver an extraordinary experience, and we want to thank you for choosing the Mouse!
Kyle Snow did an amazing job! He was very polite and professional. We seen a difference after the first visit! I would definitely recommend him and Northwest!!
Response from Northwest Exterminating - Jasper
Thank you for taking the time to leave a review! We’re happy to hear that we were able to deliver an extraordinary experience, and we want to thank you for choosing the Mouse!
Great service. Thank you so much to Kyle always helpful.
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
When all the other technicians had failed to get rid of our roaches, Kyle Snow came in and within three weeks had them manageable and within another two weeks had them absolutely gone and has kept them gone since. We love working with Kyle, he’s a great guy and makes sure you get taken care of when the others cant or wont. Thank you Kyle!!
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Technician came on schedule. Easy to talk with about concerns.
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Always have been happy with Northwest exterminating. They do a very thorough job! Knowledgeable in their profession.
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
They have always been fast to respone and do a great job
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Great service Thorough
Response from Northwest Exterminating - Jasper
Thank you for 5 stars and for choosing the Mouse to protect your house!
I always receive excellent service. Highly recommend this company
Response from Northwest Exterminating - Jasper
Thank you for taking the time to leave us five stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing the Mouse!
Good service! Chris P. is also helpful with information!
Response from Northwest Exterminating - Jasper
Thank you for taking the time to leave us four stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing the Mouse!
I have been very satisfied w/ Bradley & his professional service. *He does such a great job and if he leaves Northwest, I will leave as well! Why? Bradley really cares about us as valued customers!!'
Response from Northwest Exterminating - Jasper
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
I dont no i havent never used them.
Contact Information
Phone
+1205-953-4106Address
1201 N Airport Rd, Jasper, AL 35504
Website
www.callnorthwest.comHours
Frequently Mentioned