About this provider in Helena
Farmers Pest Control provides Safe and Effective pest control to our neighbors in Helena, Hoover, Pelham, Alabaster, Bessemer, Maylene, Columbiana, Calera, Montevallo, Chelsea and the surrounding areas. Owned by a United States Marine Corps Veteran, Farmers Pest Control is a 5 Star rated, Family-Operated pest control…
Rating breakdown from customer reviews
5
499 reviews
Customer reviews for Farmers Pest Control
Adam Burgess
We decided to switch our annual termite inspection to Farmers Pest Control because we have had such great success with their pest control services. Our inspection was performed by Issac. He was very professional and took his time checking every wall in our home. He also explained what he was looking for and was very knowledgeable about the process. He also explained how the outside stations worked and what he was looking for to determine if we had any termite activity. Issac is very trustworthy to be inside your home. His attention to detail and his kind and friendly service proves that we made the right decision to switch to Farmers.
Provider response
Thank you so much Adam for taking the time to give us this great review! It made our day! And thanks for being a great customer!!
Meghan Burgess
Greg is always friendly and does a very professional job. He is trustworthy in our home and he always goes above and beyond to meet our expectations. We are happy with Farmers Pest Control.
Provider response
Thank you Meghan for being such a great customer :)
Candace Smith
Great experience. Isaac is very thorough and did a great job on our pest control service. He explained everything in detail and is very friendly and courteous.
Provider response
Thank you so much Mrs. Smith for taking the time to give us a review of our service. We are so happy to have you as a new customer.😊
W.S. Hand
Farmers is the best pest control in the Birmingham area. Great company with excellent customer service.
Provider response
Thank you so much, Mr.Hand. We are so happy to have you as a new customer and look forward to taking care of you!
Henry Crist
Greg was our Tech. Very pleasant and very knowledgeable. He took the time to explain things. Very thorough. We are very pleased. We would like to keep this technician. So glad we called Farmers Pest Control. You won't be disappointed!
Provider response
Thank you so much, Henry for the kind words. We are so glad that Greg took such great care of you today. We are also glad to have you as a new customer.!
Bryan Bramblett
Excellent job. On time. Very professional and friendly. Greg needs a huge raise.
Provider response
Thank you so much Bryan for taking the time to give us a review. We are so grateful to have you as a new customer.😊
Ed Davis
Very nice. Very knowledgeable.
Provider response
Thank you so much Ed for contacting us. We are so glad to have you as a new customer and look forward to helping you enjoy your new home :)
Melissa Jones
Experience was pleasant and thorough. We look forward to having a prolong relationship with the company.
Provider response
Thank you so much, Melissa. We are so happy to have you as a new customer.😊
Kristy Trent
Service was on time, courteous, and respectful
Provider response
Thank you so much Kristy! We really appreciate you giving us the chance to take care of your home
Elizabeth Warren
Great experience! 10/10 recommend!
Provider response
Thank you Elizabeth for giving us the opportunity to serve you!
Mikal Hamm
Greg was super nice and explained everything I needed to know. Very good experience and would highly recommend Farmers.
Provider response
Thank you so much Mikal for allowing us to take care of you guys :)
Wren greene
Isaac was very thorough and efficient. He answered all my questions and explained the procedure during the inspection. Isaac arrived on time and was very courteous. Thanks Farmers Pest Control!
Provider response
Thanks Mrs. Greene for trusting us to protect your home from termites :)
Jim Pool
Isaac explained everything and gave me helpful advice. Thank you!!
Provider response
Thank you so much Jim!
Marla Richardson
Greg came to my house today to make sure I did not have insects. He told me everything he was going to do. He was so nice and made you feel like he was a friend you had known for years. I was very impressed by him and your business. Thank you for overseeing my house.
Provider response
Thank you so much Marla for the very nice review! We are so grateful you chose us to take care of your pest control service!
Amanda Caldwell
Had prevention treatment to prepare for our first summer in this house. Farmers was great, friendly, very easy to work with, and quick! We are thankful for this service!
Provider response
Thank you so much Amanda! We are thankful that you chose us to take care of your home :)
Angi Thompson
This was our first experience with Farmer’s Pest Control, but we have been extremely happy! They have been professional, timely, responsive, and very friendly. I’m looking forward to doing business with them.
Provider response
Thank you so much Angi for choosing us to take care of you guys!
Carolyn Shelton
Isaac and Keith were very courteous and explained entire process. Good business partner.
Provider response
Thank you so much Carolyn for your business!
Melvin Crask
Professional and knowledgeable
Provider response
Thank you very much Melvin for trusting us to take care of your home :)
Laura Stewart
Really impressed with Farmers Pest Control. Brad did an outstanding job—thorough inspection, effective treatment, and friendly, professional service. He walked us through each step, answered all our questions, and even shared helpful prevention tips. The whole process was easy and stress-free.
Provider response
Thank you so much Laura :) We are so excited you chose us to take care of your pest and termite protection and we are looking forward to taking great care of your family!
Terry White
We used Farmer's for over four years and have been pleased with the service Greg has provided. Recently we had an issue with the owner. We told him in the past to not send anyone when we will not be home. We were on a month trip and did not see their message about scheduling a visit. Farmer's came and we were not home. We sent a note with payment and received a nasty phone call from the owner about our note. He asked if we still wanted to be a customer, and we said yes because we like Greg. The owner, Alan said he would cancel our contract. This was the second time we dealt with Alan's attitude. Sorry Greg, we like you. Glad Alan can throw away business. Glad you read reviews. NO, you were NOT forced to cancel our contract. You did NOT have to call us after the note. I forgot to add that our son also had an issue with the owner's attitude. Nice that Farmer's twisting this situation their way. Wish you well.
Provider response
Mr and Mrs White, I’m sorry that we were forced to cancel the service. After our office staff said she was talked down to then our owner experienced the same, we felt that it was best to move on. We take great pride in the level of service we provide our customers and I hate that this was a negative experience for everyone involved.<br>
Gregory Chiadika
We signed up for pest control services after finding ants in our kitchen. The first time, they came and sprayed the interior and exterior of the house and charged $99. The tech was very professional and we thought we had a new pest control company. About 3 months later we were charged $99. When we contacted them, they told us they'd come while we were at work and sprayed the outside unannounced. We asked them to spray the interior of the home as well (since the $99 was to cover interior and exterior treatment) and they promptly canceled our accounts. They said it was because our account was 30 days past due but it was only past due because they did not complete the job. On to the next company. Edit: Notice that in the response they never address the fact that they never completed the job!
Provider response
Hi Mr. Chiadika, we are so sorry we couldn't continue service at your home. As stated in the email we sent you and the numerous text messages, we have a policy that when multiple invoices are over 30 days late we go ahead and discontinue service. As stated, the most recent past due invoice was voided and you are no longer responsible for that past due amount. We sincerely hope you find another company that can work with you. Thank you sir.
Mike Pindzola
*Update 2023: Due to initial roach problem being fully resolved, an increase in Farmer's treatment charges, and prior year personal issue with a drop in cash flow I wanted to lessen treatment frequency. Farmer's was helpful and agreed to a 6 month maintenance period when I inquired. It was considerably higher per treatment, making the annual savings low. When a seasonal kitchen ant issue happened they were slow to respond but finally showed up to treat issue. When the issue did not fully resolve they refused to do any more work on the 6-mo plan and said we should just find a new company and part ways. The tech, Greg, was always nice. My issue is the owner did not want to resolve the ant issue. He also thinks appending "God bless" to a message somehow absolves him of any wrongdoing.
Provider response
Hi Mike, I'm so glad we were able to take care of your roach problem fully! Unfortunately we were not able to give you products off our truck when you asked as this violates state law. Also, we hated that we had to go up $6 on our service, even though we are still much lower than our competition. We have been under tremendous pressure due to continuing price increases in supplies and equipment. This was our first price increase in over 7 years and hopefully our last in many years to come. We hope you will find a company that does offer every 6 month service and they take good care of you. Thank you for being a customer and if we can ever help you with quarterly service again in the future please let us know. God bless!
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