Provider profile

Bailey's Pest Control LLC

4.5 stars from 37 customer reviews · 21075 Elkton Rd, Athens, AL 35614

  • 4.5 out of 5 stars
  • 37 customer reviews
  • Athens, Alabama
  • Open 5 days/week
4.5
Rating
37
Reviews
Yes
Claimed
Yes
Website

About this provider in Athens

Local Pest Control Company providing top quality services in Pest Control and all Termite needs. Real estate letters, Termite Bonds, Baiting Systems, Temp Vents, & moisture Barrier.

Rating breakdown from customer reviews

4.5

37 reviews

5
28
4
3
3
0
2
0
1
1

Customer reviews for Bailey's Pest Control LLC

WC

William Coulter

1mo ago

Very knowledgeable very pleasant to work with very thorough. Great people to work with.

SD

Shanell Darby

2mo ago

I have been a loyal customer of this company for years, but after my recent experience with the owner, John Michael, I will never give them my business again. John Michael is completely untrustworthy and is NOT a man of his word. He promised to provide me with crucial support documentation needed for a court case regarding a rental property his company services. Instead of following through, he completely stopped answering my calls. I spent three weeks chasing him down before finally giving up. To make matters worse, when I called to confirm an appointment, he was incredibly disrespectful and rude. He took his frustration out on me, but the reality is that the confusion was entirely due to his own incompetence with his own scheduling system. As a business owner, he should know that patience is key with customers. While his staff is actually very good, John Michael himself is unprofessional, unreliable, and does not deserve more work. Avoid doing business with him.

Provider response

Hello, we are so sorry to hear your frustration. We know at times things can be handled differently. As of The report that was requested, that would not be something our company normally handles. So to say the least, we should have never agreed to provide a report, but out of kindness the thought was tempted. Never did Baileys Pest Control stop answering your calls. We always gave you feed back when requested and answered every phone call. Unfortunately we was not able to proceed with the matter as it was a civil matter, that had nothing to do with the services provided by Baileys Pest Control LLC. As far as the scheduling conflict, we have never had any issues with this matter. We provide services and motions that are provided to us just as we recieve them. We are sorry for your experience and hope that you find more suitable services. Thank you for your business!!

MN

Melodie Nezat

3mo ago

They were very professional, kind, and easy to work with! Also very affordable pricing! Would recommend highly to everyone!

Provider response

Thank you for you kind words! WE strive to keep our prices affordable and our services dependable!

AS

Alan Smith

5mo ago

Bailey’s Pest Control is the best pest control company in North Alabama. They helped us with ants and spiders and were extremely professional throughout the entire process. They did a full inspection, explained their treatment plan, and made sure everything was handled properly. Since their service, we haven’t had any pest issues at all. If you’re searching for pest control near me, termite control, or reliable pest prevention, Bailey’s Pest Control is the company to call.

Provider response

Thank you for your review!! We strive to put our customers first, and the problems at bay! We are always available for any help needed!! Thank you again for choosing Baileys!! Baileys Pest Control.

S

Spencer

5mo ago

I had a VA-required termite inspection on my fully metal building. Even though the property is ENTIRELY metal and not at risk, the inspection was still required. I used this company for the exact same VA refinance situation two years ago on the same building, and that inspection was $100. This time, they charged $150 for essentially the same service—a 20 minute walk-around of a building everyone knows does not have termites. IT IS METAL. They also completely forgot about me after the inspection. No report, no invoice. I called them multiple times, and was told they'd call me back...and they never did. The bank was literally waiting on this as the final piece for my refinance, and this company wouldn't deliver the report. Two weeks to finally get the report. Having worked in the termite industry myself for 3 years, I would never do this to a customer, nor RAISE my price for a house that physically cannot have termites. As someone that literally did the job, I absolutely know for a fact this is a rip off, and probably their easiest possible scenario of an inspection. (Also, they tried to convince me the termites will eat my drywall. They have no idea what they're talking about. The ONLY time a termite will eat drywall is to reach wood on the other side (WHICH I HAVE NONE. MY ENTIRE HOUSE AND STRUCTURE IS STEEL). Insane. Will not be back. Will not recommend.

Provider response

Hello and thank you for your review and stating your concern. To all fairness, we do apologies for the time delay in getting the inspection report back to you in a timely manner. There was a family emergency and through our schedules off unexpectedly . As far as your ALL METAL HOUSE. Yes state law requires of a thorough inspection to be performed. In the State of Alabama we deal with primarily in this area subterranean Termites. Given your house is built with timbers around your landscape and it sits on a slab there is high potential for a termite infestation to occur, given no type of preconstruction treatment was performed. Although your house is framed out of metal, the sheet rock does contain cellulose, which is what the termites feed on. If the concrete slab was to ever settle then it’s a higher chance of those termites to infest and possibly feed through your wall in search of other cellulose. Also the flooring alone could be another feed source and you would never know until it is too late. As far as the $100-$150 increase, it’s due to increases in General Liability insurance cost, which also is what would cover your home if there was something that was a problem of concern. I’m sorry your upset in perception to it being a 20 minute walk around, but you also must factor in all of the liability that we At Baileys Pest Control Must cover through every inspection, Wood Framed or Metal Frame. We hope this can help clarify your concerns! Thank you for choosing Baileys Pest Control, where your concerns are our top priority!

SH

Sandy Hodges

1y ago

Friendly people! Avery helpful workers. Especially a nice young man named Dagen McDaniel.

Provider response

Thank You!

LU

Larry Underwood

1y ago

I have had Baileys pest control for almost as long as I have had my house. I had a case of termites. I called them out and they took care of my problems,so I contracted them to be my pest controllers from there on. Not only have I had no more issues but referred to my friends. But the best for last, everytime they go under my house if they see just a small drip or wet spot they tell me right away which helps me keep everything in go order. Thank you Bailey keep up the fine work.MR. Underwood🕷🐜🐞🕸

Provider response

Thank you for the review Mr Underwood! It has been a pleasure having you as a customer. We thank you for trusting us with your home.

ST

Steve Talley

2y ago

Bailey's arrived at our doorstep today bc they couldn't get a hold of us. I had changed my number. Jessie performed our yearly inspection and during his inspection he noticed a leak in our hot water heater line. Jessie even took pictures (3) of the piping and area that was affected by the leak to help us and the plumber get an idea of what was going on under there. Nice. Helpful. Considerate. We have been with Bailey's Pest Control for going on 25 years now and have ALWAYS been satisfied with their service. HIGHLY RECOMMEND.

Provider response

Thank you Very Much for all of the years of business trusting in Baileys Pest Control! We strive to continue putting our customers first, and identifying problems! Thank you!

MB

Mia Brackin

2y ago

Wonderful family owned business. Highly recommend! Very professional and excellent work.

Provider response

Thank you for your compliment! God Bless, Baileys Pest Control.

JL

James Lindsay

3y ago

Very knowledgeable and informative

Provider response

Thank you! We strive to keep our problems solved for our customers and all information available. God Bless, Baileys Pest Control.

CN

Cameron Nye

3y ago

Did not show up at scheduled time. Did not render services requested.

Provider response

Sorry for our inconvenience! We strive to fix all problems and always admit to being wrong. This matter has been addressed! Thank you for giving Baileys Pest Control a chance!!

K

Karly0315

3y ago

They were knowledgeable, thorough, and very reasonably priced. Excellent customer service. I highly recommend!!!

Provider response

Thank you for your business. We appreciate your review.

JC

Jason Claxton

4y ago

Always responsive and good service

Provider response

Thank you for the positive feedback!! We are always here for any help needed! Thanks! Baileys Pest Control.

BB

Bill Burchfield

5y ago

Hannah is most helpful

Provider response

I will agree!! She is a great Asset to our business!! We Love her! Thank you for your review Baileys Pest Control.

AP

Amanda Powell

5y ago

They helped me get a quick termite inspection for my refinance cheapest around!

Provider response

Anytime you need a WDO/ WDIIR we are here to help!! Glad we could help you out!! Thank for your review!! Baileys Pest Control.

C

Clayton

5y ago

We set up our initial quarterly service after repeated spider and bug problems. They were able to treat our home within a couple days of calling. They offered immediate service if we had any continuing issues after the initial spray. After a small ant invasion after being gone for a week of vacation they showed up the next day free of charge to take care of the problem. They have been on-time for each appointment. Their service options were very reasonable and they are knowledgeable about their business. It has been several weeks now and we have not seen a spider or ant inside since!

Provider response

Thank you so much for your awesome review! We only want to please our customers. We are here if you ever have anymore problems!

JE

Jacob Evans

6y ago

Bailey’s is amazing! They are so quick to respond to any concerns and always helpful! Recommend these guys for any pest needs!!!

Provider response

Thank you for your positive feedback! We strive to keep our customers first, and their problems taking care of!! Thank you again for choosing Baileys! Baileys Pest Control.

GJ

Greg Johnston

6y ago

Best in N. Alabama

Provider response

Thank you for your complement and positive review!! Baileys Pest Control.

AG

Amanda Garlen

6y ago

We have used Bailey's for the past 12 years. Amazing service, fair prices. Our current technician is priceless. My autistic son thinks that he is the best thing ever, and the technician allows him to follow him around and he teaches him with what he's doing and he's so patient and he is so kind. Bailey's provides a great service but our technician is a true blessing to our family.

Provider response

We treasure those memories! Thank you for trusting in Baileys! We always value our customers and thank you for your thoughtful review!!

SK

Sandra Keil

6y ago

On Time, Pleased with both, the Termite inspection, and the quarterly spraying of our home.

Provider response

Thank you for your business!! W strive in doing our work on time and properly!!

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